Endpoint Engineer (AVD) - REMOTE

Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service.

The Opportunity:

The Endpoint Engineer II position contributes to continuous endpoint modernization efforts including expanding roadmap with ServiceNow and Microsoft 365 services, including Auto pilot, Intune, Microsoft Authenticator, and Azure Virtual Desktop (AVD). This position is responsible evaluating emerging technologies, operating systems, and an escalation for support teams

Day in the Life:

• Manage and maintain enterprise corporate systems and AVD.
• Perform infrastructure maintenance, including patching, capacity planning, configuration management, and troubleshooting complex issues.
• Build strong internal partnerships with the user community – Continuous Service Improvement (CSO) approach to process improvement.
• Participate in endpoint modernization efforts, collaborating closely with solution architects to shape and implement the technology roadmap, ensuring alignment with organizational goals and user experience enhancements.
• Build and maintain systems in such a way that exceeds regulatory requirements. Participate in compliance audits and address any issues proactively.
• Integrate security best practices in infrastructure design and implementation, ensuring a robust security posture across all systems.
• Communicate consistently with internal business partners to define and refine requirements.
• Play a key role in working with the project team members to develop requirements, scope documents and project estimates.
• Guide junior team members in project related tasks.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field preferred
• Relevant industry certifications
• 2-5 years of experience in endpoint engineering or a related field
• 2+ Years experience in a senior role is nice to have
• PowerShell and/or automation scripting experience is required
• Proficient with Azure Active Directory/EntraID
• Familiarity with compliance standards such as PCI-DSS is highly preferred
• Proficient in infrastructure management, AVD technologies, and regulatory compliance.
• Knowledge of Windows 365 would be a plus, but not required.
• Competent in creating and maintaining system scripts, user and group administration, security, tuning, configuration and monitoring of Endpoints.
• Experience following ITIL standards.
• Experience participating in endpoint modernization efforts, including creating and updating documentation as part of infrastructure implementations.
• Proven ability to write and/or implement scripts for automation.
• Analytical, design and problem-solving skills to troubleshoot system defects and mitigate the risks and issues they cause.
• Ability to work in an on-call rotation

#LI-LM1

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here.  For information regarding your Right To Work, please click here.

This role is currently not eligible for sponsorship.

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.