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The Global Enterprise Account Manager at VelocityEHS nurtures relationships with global enterprise customers to expand account growth and achieve EHS and ESG objectives through strategic consulting and collaboration with internal teams.
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Artificial Intelligence • Marketing Tech • Software • Generative AI • Automation
Manage and grow relationships with enterprise customers, ensuring retention, renewals, and expansion. Collaborate with Customer Success Managers and deliver strategic business reviews.
Top Skills:
APIsIntegrationsSaaS
Big Data
The Enterprise Account Manager will define target account plans, refine product positioning, and manage the sales pipeline from creation to close.
Top Skills:
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The Opportunity
As an Enterprise Account Manager at Sitetracker is responsible for growing and renewing our largest accounts. Driven by customer service as the highest priority, the Enterprise Account Manager will create and execute account plans to ensure our customer base is maximizing the usage of our platform.
You also understand the gaps in usage across customer departments and will champion solutions to address said gaps. In this role, you will work with customers to understand their short, mid, and long range strategy goals of the business as well as collaborate with all Sitetracker teams involved in post sales (Customer Success Managers, Solutions Delivery, Enhancement Delivery & Support, Product, Education, and QA) to ensure a successful account planning.
What You'll Do:
- Focused on maximizing revenue growth, the Enterprise Account Manager will proactively identify and capitalize on new business opportunities within existing enterprise accounts. Leveraging a deep understanding of client needs, you will drive upsell and cross-sell initiatives while executing strategic account plans to expand and drive revenue.
The Skills You'll Have:
- Proven track record of success managing and growing enterprise accounts
- Strategic and goal-oriented mindset grounded in process excellence
- Self-motivated with a strong bias for action and a consistent history of exceeding sales targets
- Effective communicator able to influence decision-makers across all levels of an organization to close complex deals and build long-term value.
Within 90 Days, You'll:
- Be familiarized with our products and become Sitetracker certified
- Learn the Sitetracker planning process
- Begin creating account plans, gain knowledge and understanding of our customers
- Begin building your pipeline
- Alignment with all post sales departments that support our customers
- Actively work and close initial deals
Within 180 Days, You'll:
- Execute the Sitetracker planning process
- Have completed customer account plans
- Have built a mature pipeline
- Be actively working and closing midsize deals
- Run and execute Growth Review Board meetings with post sales departments
- Meet or exceeding your quota
Within 365 Days, You'll:
- Be an expert in our customers’ business and how we help them meet their growth goals
- Be an expert in customer account plans
- Add to the Customer Growth playbook and best practices as well as contribute to the growth and development of the Customer Growth team
- Have full ownership of the end to end process with the customers in your region
About Sitetracker
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service. That problem has become even more pronounced due to the eventual explosion of 5G. Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers.
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point. Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges. Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States). Our people are extraordinary and we’re continuing to invest in our people-first culture.
Sitetracker Palo Alto, California, USA Office
150 Grant Ave, Palo Alto, CA, United States, 94306
What you need to know about the San Francisco Tech Scene
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Key Facts About San Francisco Tech
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