Enterprise Leads Compliance Manager (Hybrid)

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview:

Could you be our next Leads Compliance Manager? Globe Life is looking for an Leads Compliance Manager to join the team!

In this role, you will be responsible for establishing and maintaining compliance standards for all sales lead-related activities across the enterprise, including, but not limited to lead sourcing, storage, distribution, and usage, vendor partnerships, and vendor marketing practices. This role serves as the subject matter expert for sales lead-related compliance requirements across the enterprise. The position requires extensive cross-collaboration with internal/external Legal, Compliance, and Privacy Teams to execute comprehensive compliance initiatives and maintain regulatory standards.

This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).

What You Will Do:

• Develop and maintain lead compliance policies, procedures, and playbooks for sales leads across the enterprise
• Conduct periodic audits and ongoing reviews to identify compliance gaps and partner with vendors and internal teams to remediate findings.
• Partner with internal teams to help ensure adherence to data privacy requirements and consumer protection standards (TCPA, DNC, CAN-SPAM, CCPA, federal and state insurance regulations, and other applicable laws) across all lead channels
• Conduct regular compliance assessments and risk evaluations of lead sources
• Investigate and help resolve compliance violations and/or consumer complaints
• Partner with internal teams and third-party vendors (where applicable) to provide compliance training and guidance to sales leadership, sales agents, and ELG vendor management team
• Maintain proper documentation and reporting for regulatory examinations and/or audits
• Collaborate extensively with Legal, Compliance, Privacy, and other internal teams to design and implement compliance controls and initiatives
• Coordinate cross-functional compliance projects and serve as liaison between business units and regulatory teams
• Stay current on evolving regulations and industry best practices
• Manage vendor compliance certifications and contract requirements
• All other duties as assigned

What You Can Bring:

• Bachelor's degree in Business, Legal Studies, or related field
• 3-5 years of compliance experience, preferably in insurance or financial services
• Experience with lead generation, digital marketing compliance, and/or vendor management
• Experience with compliance monitoring software and tools
• Strong knowledge of telemarketing regulations (TCPA, DNC, etc.) and consumer protection/data privacy regulations (CCPA, GDPR, etc.)
• Proven ability to collaborate effectively across multiple departments and functional areas
• Experience working with Legal, Compliance, and Privacy teams on regulatory initiatives
• Excellent analytical and problem-solving skills
• Strong written and verbal communication abilities
• Detail-oriented with ability to effectively manage multiple projects simultaneously
• Strong project management skills with ability to coordinate cross-functional initiatives and document statuses/results
• Strong knowledge of telemarketing regulations (TCPA, DNC, etc.) and consumer protection/data privacy regulations (CCPA, GDPR, etc.)
• Certifications preferred, but not required:
  • Certified Insurance Marketing Specialist (CIMS)
  • Certified Insurance Compliance Manager (CICM)
  • Associate, Insurance Regulatory Compliance (AIRC)
  • Accredited Insurance Compliance Professional (AICP)

Applicable To All Employees of Globe Life Family of Companies:

• Reliable and predictable attendance of your assigned shift.

• Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You:

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.

• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.

• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.

• Paid holidays and time off to support a healthy work-life balance.

• Parental leave to help our employees welcome their new additions.

• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.

• Company-paid counseling for assistance with mental health, stress management, and work-life balance.

• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.

• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.