The role involves engaging senior decision-makers, supporting sales strategy, managing outreach workflows, and preparing sales materials for enterprise accounts.
About the Company:
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the world’s largest global brands do business? Join us!
About the Role:
You’ll act as a primary point of contact for Netomi, directly interacting with key stakeholders, facilitating conversations, and helping build strategy on how best to move opportunities through the funnel. We’re looking for an experienced Enterprise Account Executive to help close our largest enterprise prospects. This person will closely work with the CEO, Chief of Staff and the leadership team to facilitate the end-to-end sales process for our highest value and most strategic accounts. These accounts generally entail C-Level involvement and require an atypical amount of time, care, and attention. The right candidate will be someone with keen attention to detail who’s highly organized and has the ability to concurrently manage several long and complex sales cycles/conversations.
Responsibilities:
- Find, grow, de-risk and close large $300,000+ ARR opportunities with the largest brands in the world
- Work to close an existing pipeline of high-value accounts while providing regular updates to Sr. Leadership and strategic partners
- Assist with strategic content creation (one-pagers, slide decks, etc.) where needed to demonstrate Netomi’s value based specifically on the needs of each account
- Coordinate with customers’ working teams, stakeholders, and/or procurement to maintain momentum in active conversations and drive opportunities through the funnel with consistent follow up and execution of requested/required deliverables
- Lead the presentation of custom product demos
- Work cross-functionally to help manage the implementation of customer pilots and POCs
- Collaborate across departments to create and deliver on strategic initiatives
Requirements:
- 6+ years of experience in enterprise sales, consulting sales, or strategic account management
- Experience managing enterprise-level sales processes
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Experience with AI generally or conversational AI specifically (preferred)
- Experience with customer service platforms (Zendesk, Salesforce, Genesys, etc.) (preferred)
The right person for this role should be able to:
- Execute on tasks and projects with minimal direction
- Maintain a consistent high level of performance in an environment where constant context switching is needed
- Effectively manage several concurrent deliverables and deadlines
In order to ensure a fair and equitable recruitment process, Netomi requests that all applicants refrain from using any artificial intelligence language model to generate application responses and/or content. Any application that is found to have been a product of using such tools may be excluded from consideration.
Disclaimer: For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Netomi San Mateo, California, USA Office
400 Concar Dr, San Mateo, CA, United States, 94402
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