Enterprise Technical Account Manager

About Worksuite

Worksuite, established in 2015, has been pioneering a better way of working together, committed to facilitating company growth through our world-class freelancer management platform. Over 1,000,000 people worldwide leverage Worksuite’s Freelancer Management Software, forging connections with external workers, automating processes, and propelling their businesses forward.

Worksuite's 3F core principles are the foundation of our company:

Family First: We believe that our primary focus should be on ourselves, our loved ones, and our teammates. By creating an environment that promotes holistic well-being, we can achieve anything. Only when we are our “whole” self – mentally, physically, and spiritually, can we bring the best to our teammates, customers, and stakeholders.

Flexibility: We believe that the freedom to work where, when, and how you want is crucial to being successful as an individual and as a team. We also believe in taking healthy breaks from work, so we expect everyone to take a minimum of 25 days of paid leave annually, plus a required monthly Mental Health Day.

Fairness: We will reward you fairly for the exceptional work you do... that’s the easy part. We will also give you the authority and autonomy to make great decisions about your work area. We expect everyone on our team will take time each day to recognize the great work they see happening around them.

About the Role

Worksuite is hiring an Enterprise Technical Account Manager to support and grow relationships with our largest customers. You’ll combine hands-on technical skills with customer account management—building integrations, writing scripts, guiding enterprise clients through onboarding, and ensuring long-term adoption and satisfaction.

What You'll Do

• Serve as the primary technical point of contact for assigned enterprise accounts.
• Build and maintain API integrations, automation workflows, and custom scripts.
• Troubleshoot technical issues across APIs, authentication, and enterprise systems.
• Drive customer onboarding, solution design, and ongoing technical success.
• Proactively monitor account health and identify opportunities for optimization or expansion.
• Contribute to SOWs, technical requirements, and integration documentation.
• Collaborate with Sales, PMs, Solutions Architects, and Engineering throughout the customer lifecycle.
• Provide best-practice guidance on workflow automation, integration strategy, and platform usage.

What You Bring

• 4–5 years in technical account management, implementation, or integration-focused roles.
• Strong proficiency in Python and experience writing automation or data-processing scripts.
• Hands-on experience with REST APIs, authentication (OAuth, SSO, API keys), and integration tools.
• Experience supporting enterprise-level accounts with complex requirements.
• Strong communication and relationship-building skills with both technical and business stakeholders.
• Familiarity with automation platforms (Make, Zapier, etc.) is a plus.
• Bachelor’s degree in Computer Science, Engineering, or related field.

Why Worksuite?

• Medical, Dental, Vision, and Life Insurance
• Flexible PTO
• 1 Paid Mental Health Day/month
• Work from Home/Remote Flexibility
• Annual Learning & Development Stipend
• Monthly Coworking Space Stipend

Annual Salary Range: $110,000 - $130,000