Epsilon Harmony Specialist (Email Campaign Specialist) - San Jose, CA

IT

Role: Epsilon Harmony Specialist (Email Campaign Specialist)
Location: San Jose, CA
Duration: 6+ Months
BGV will be done for the selected candidates.
Requirement:
· Email Campaign Producer / Campaign Email Service Specialist (min 6+ max 9 yrs. exp.)
· Epsilon Harmony Product experience (min 1 yr. exp.)
· Onsite Coordination Experience (min 3+ yrs.)
Job Description:
· Create and maintain production schedules to ensure campaigns are delivered on time
· Coordinate and Build emails (events) according to specifications
· Perform PSD to HTML conversions, upload content areas, business rules and links in Epsilon Harmony email system for delivery to select audience
· Set up audience by segmentation for Adhoc Campaigns and include sequencing for Trigger / Recurring Campaigns as per instructions
· Setup business rules in Epsilon Harmony to ensure email versions are dynamically constructed
· Perform QA / Gate reviews, link checks, and track approvals of proofs and final counts through the approval process, making any corrections / change requests as needed
· Work collaboratively with the Campaign Project Manager, Email Marketing to setup emails and prioritization of tasks
· Review and approve SOPs, QA Checklists and execution workflow based on the existing model
· Plan, Monitor and Control execution of Harmony Build and Delivery along with offshore Sr. manager
· Implement Process Optimization after periodic evaluation to ensure lesser time-to-market
· Ensure adherence to quality standards
· Schedule and Deploy emails as per instructions included in the job-ticket / Campaign Build Requirement
· Coordinate and facilitate Project Weekly Status Reporting, Quarterly Business Review (QBR)
· Resolve any production issues during regular hours related to Email Build
· Work with the offshore counter parts on Capacity Planning and Project Planning
Please respond with your word resume and requested details:
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All your information will be kept confidential according to EEO guidelines.