Provide L2 production support for Identity and Access Management across non-Oracle platforms (Okta, AD, Azure/Entra, CyberArk, Saviynt). Support identity lifecycle, provisioning/deprovisioning (including Oracle access routing), privileged access management, SSO/MFA, access reviews, audit support, troubleshooting, documentation, and governance activities. Maintain least-privilege and segregation-of-duties controls and collaborate with business and IT stakeholders.
Role: L2 Production Support
Location – Perrysburg, OH 43551 (Completely Onsite)
Note: This is an L2 Support role, and we would expect around 7- 12 years of experience for the Consultant, preferably on the Maintenance & Support project.
Primary: MS AD, Azure, Saviynt, Okta and CyberArk
Secondary: Oracle Access provisioning/deprovisioning related knowledge
Job Description:
- Provide Identity and Access Management (IAM) support services for non-Oracle platforms and technologies, including but not limited to:
- Identity Governance and Administration (IGA): Support identity lifecycle management, access requests and approvals, provisioning and de-provisioning, access certifications, role and entitlement governance, segregation-of-duties controls, reporting, and remediation activities.
- Oracle Access Provisioning and De-provisioning: Provide high-level operational support for provisioning and de-provisioning Oracle access through the designated IGA platform, including processing approved access changes and coordinating issue resolution. Oracle application security design, role design, configuration, and administration remain out of scope.
- Okta: Support single sign-on, multifactor authentication, application integrations, federation, authentication policies, user and group administration, troubleshooting, and related identity security controls.
- Active Directory: Support user, group, and service account administration; group and access governance; authentication and directory-related troubleshooting; and associated security controls.
- Azure and Microsoft 365: Support Microsoft Entra ID, Azure role-based access control, enterprise applications, application registrations, Conditional Access, privileged identity controls, Microsoft 365 identity and access administration, and related governance activities.
- CyberArk Privileged Access Management (PAM): Support privileged account onboarding, safes, platforms, policies, credential management and rotation, session controls, access reviews, monitoring, reporting, and operational troubleshooting.
- Perform related non-Oracle IAM activities, including access requirements analysis, secure solution design, configuration, testing, implementation, documentation, incident response, audit and compliance support, and collaboration with business and IT stakeholders.
- Maintain documentation for IAM configurations, role and entitlement definitions, access policies, operational procedures, and provisioning workflows.
- Apply least-privilege, role-based access control, segregation-of-duties, and other applicable security requirements.
- Support access reviews, security assessments, audit evidence requests, control testing, and remediation.
- Troubleshoot identity, authentication, authorization, provisioning, and privileged access issues.
- Assist with additional non-Oracle Identity and Access Management (IAM) tasks as assigned. Except for the limited Oracle access provisioning and de-provisioning support expressly included above, Oracle applications, platforms, integrations, security configurations, role design, and administration are excluded from this SOW.
Hexaware Technologies San Ramon, California, USA Office
3001 Bishop Drive Suite 300, Office 3108, San Ramon, United States, 94583
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