Executive Assistant - NorCal

Kore.ai is a globally recognized leader in the conversational and generative AI space helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Kore.ai’s goal is to empower businesses with effective, simple and responsible AI solutions that create engaging interactions. sectors serving over 100M of consumers and 500,000+ employees worldwide. With billions of interactions automated using our AI-powered technology, we have been able to save over $500M for these companies. 

Kore.ai is one of the fastest growing AI companies globally. We are recognized as a leader by the leading technology and industry analysts like Gartner, Forrester, IDC, ISG, Everest, and others. 

Founded in 2014 by serial successful entrepreneur, Raj Koneru, Kore.ai supports customers globally across offices in Orlando, Hyderabad, New York, London, Germany, Dubai Frankfurt, Tokyo and Seoul.

We’re reshaping the way companies harness the power of AI, simplifying and enhancing accessibility. Work alongside some of the brightest minds in the industry to pioneer safe, reliable solutions. Join the Kore.ai team and help companies of all sizes simplify the adoption of advanced AI solutions responsibly.

POSITION / TITLE: Executive Assistant

The Executive Assistant will primarily support the Chief Operating Officer as well as traveling executives and be responsible for a broad range of administrative & office manager duties.  Our Executive Assistant will have strong initiative, forward thinking ability, problem solving, sophisticated interpersonal skills, proactive mindset, good judgment to make independent decisions and high attention to detail.

LOCATION: San Mateo, CA

RESPONSIBILITIES:

• Responsibilities include but are not limited to:
• Arranging domestic & global travel
• Organize/manage executive calendars
• Maintain schedules for follow-up to ensure executive responses and follow-through (internal/external) are prompt and accurate
• Build repeatable processes for administrative tasks to ensure efficiency
• Anticipate executive needs for meeting preparation: reporting, presentations, etc.
• Answer, screen, and route calls/e-mail communication 
• Maintain electronic files for easy record retrieval
• Incorporate creative approaches to various projects by taking initiative, being resourceful, and working independently
• Prepare reports and/or special presentations/projects, which may include data collection, coordination, final copy preparation, distribution, etc
• Become familiar with all department functions to communicate with them effectively
• Inventory control, space planning, operational & facilities management.
  

QUALIFICATIONS:

• Minimum 5 years’ experience in Executive Assistant role, preferably in the technology sector required
• Minimum 10 years’ experience supporting multiple executives required
• Previous office management experience required
• Strong organizational, coordination, and project management skills 
• Excellent and creative problem-solving skills
• Domestic & international travel arrangements
• Calendar management – scheduling, planning, confirming, prioritizing
• Ability to manage multiple and changing priorities
• Ability to work flexible schedule

• Proficiency in Google & MS Office Suite required
• Strong verbal and written communication
• Strong customer service attitude to interact with customers, partners, internal/external parties
• Approachable and someone who build relationships internally & externally
• A ‘can do’ attitude, willing to put in the extra effort when needed 
• Highly organized, detail-oriented, and self-motivated
• Able to thrive in a high-growth, fast-paced environment
• Ability to work onsite for this in-person, office-based position in San Mateo, CA required

EDUCATION QUALIFICATION  

• A bachelor's degree or equivalent combination of education and/or experience desired

Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $120,000 - $130,000/year. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity