Facility Manager

As the Facility Manager- Real Estate Operations,  based out of San Francisco, you will have the responsibility for all efforts to execute and deliver Facilities Management and Repairs and Maintenance for a geographical region.  This role is the direct connection to the Repairs and Maintenance team to execute deliverables on all aspects of maintenance necessary.  Through superior client service you will build customer relations with service providers and client personnel in an effort to achieve internal business unit and external client Key Performance Metrics.

Primary responsibilities include:

• Directly Manage, provide coordination and to building technicians (where applicable) along with external vendors. Provide comprehensive facilities / repairs & maintenance support for Retail Banking operations, including complete interior and exterior building structure and grounds maintenance.
• Provide superior client service
• Oversee operations at numerous banking office buildings and retail branches. 
• Build customer relations with service providers and client personnel
• Achieve internal business unit and external client Key Performance Metric
• Manages budgets, contracts, and identifies cost-saving opportunities

Required Skills/Experience:

• Minimum 7 years hands-on facility management experience, with some project management experience and/or business management within a large corporate environment
• Excellent written/communications and follow-up skills  - effectively communicates with internal teams, vendors and management
• Experience working in the banking industry/high security areas preferred
• Working knowledge of site infrastructure and building systems, maintenance procedures and safety protocols
• Ability to address maintenance issues, emergencies and other facility challenges proactively
• Ability to work independently and prioritize multiple tasks to assure successful on-time completion of all
• Computer software; Microsoft, Excel, Word, PowerPoint, CMMS knowledge
• Ability to travel
• Valid Driver's License

Education, Certifications and/or Other Professional Credentials:

• Associate Degree/Bachelor’s Degree preferred

Hours and Work Schedule

Hours: 40

Work Schedule: M-F with ability to travel overnight and be on-call

Role is based out of San Francisco office.

Pay Transparency 

The salary range for this position is $72,182- $117,300 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . 

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