Field Marketing Coordinator

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.

About the Role

Decagon is looking for a highly organized Field Marketing Coordinator to support our on-the-ground marketing efforts and help fuel pipeline for the Sales and SDR teams. You’ll play a key role in researching, planning, and executing events; managing swag and gifting; and ensuring seamless alignment with our sales team before, during, and after each activation.

In this role, you will

• Event support: Assist with coordination and flawless execution of field events, conferences, and activations - including logistics, vendor communication, shipping, and onsite needs.

• Event research: Identify and evaluate high-impact events and sponsorship opportunities aligned with Decagon’s ICP and regional priorities.

• SDR partnership: Work closely with the SDR team to align on event targets, pre-event outreach, lead routing, and post-event follow-up and campaigns.

• Swag & gifting: Manage sourcing, inventory, and shipments of swag, branded materials, and gifts for prospects, customers, and partners.

• Reporting: Support event performance tracking, lead quality review, and insights to continuously improve field programs.

Your background looks something like this

• 1–3 years experience in marketing, events, or operations (internships welcome).

• Strong organizational skills and ability to juggle multiple deadlines.

• Excellent communication and cross-functional collaboration skills.

• Detail-oriented, proactive, and excited to support a fast-moving sales-driven team.

• Experience with HubSpot and Salesforce a plus

Benefits

• Medical, dental, and vision benefits

• Take what you need vacation policy

• Daily lunches, dinners and snacks in the office to keep you at your best
  

Compensation

$95,000 - $120,000 + Equity