Educational Employees Credit Union
Financial Services Rep I (20 hours per week)
Be an Early Applicant
Processes teller transactions, loan payments, fund transfers, cash and checks while accurately recording information. Researches and resolves member concerns, provides outstanding service, uses financial software systems, and cross-sells credit union products and services. Requires cash-handling or customer-service experience, strong communication, dependability, self-motivation, and the ability to arrive as scheduled.
Description
PAY GRADE: 19N
PAY RANGE: $19.07 - $29.59/hour
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People’s Choice Awards.
No evenings or weekends!
The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry.
Responsibilities of the position include:
- Accurately process teller transactions (loan payments, transfer of funds, etc.)
- Thorough knowledge of negotiable instruments such as cash and checks
- Efficiently and accurately record information
- Research and resolve members’ concerns
- Cross-sell credit union products and services
- Efficiently utilize the software systems provided to perform member transactions
Requirements
Requirements of the position include:
- Previous cash handling and/or customer service experience
- Desire to provide outstanding member service
- Ability to cross-sell
- Self-motivated
- Good communication skills
- Dependable (arrive to work on time as scheduled)
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Processes teller transactions, including loan payments and fund transfers; handles cash, checks, and other negotiable instruments; records information accurately; resolves member concerns; cross-sells credit union products and services; and uses provided software systems to complete transactions. The role requires strong member service, communication, dependability, self-motivation, and prior cash-handling or customer-service experience.
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