Hyphen Connect Limited Logo

Hyphen Connect Limited

Founding CTO (Web2)

Posted Yesterday
Be an Early Applicant
Remote
Hiring Remotely in United States
Senior level
Remote
Hiring Remotely in United States
Senior level
Lead end-to-end technology for a greenfield, white-label consumer engagement and rewards platform. Define architecture, build scalable backend and infra for real-time events, points/wallet systems and tokenised rewards, oversee web and mobile products, integrate external systems, ensure production readiness and security, and hire and scale the engineering organisation while transitioning from hands-on delivery to strategic leadership.
The summary above was generated by AI

We are supporting a venture-backed, early-stage technology company building a white-label consumer engagement and rewards platform for global brands. The platform enables large-scale fan and customer experiences (e.g. predictions, quests, digital rewards, ticketing and commerce) while incorporating tokenised settlement and rewards infrastructure.

This role represents a true greenfield build. The Founding CTO will define the overall system architecture, technical standards, and engineering culture from day one, while delivering a production-grade platform designed to scale to millions of users.

As Founding CTO, you will take end-to-end ownership of the technology organisation, from initial architecture and hands-on development through to team build-out and long-term technical strategy.

You will work closely with founders and commercial stakeholders, translating product vision into scalable systems and ensuring the platform can support multiple partners, brands, and regions.

Responsibilities
  • Platform & architecture
    • Define and build the core platform architecture supporting engagement mechanics, rewards, commerce, and analytics
    • Establish system design principles covering scalability, security, and performance
    • Make key build-vs-buy decisions and select vendors, tooling, and infrastructure partners
  • Backend & infrastructure
    • Architect and implement backend services supporting real-time event ingestion, points/wallet systems, identity, and compliance controls
    • Design robust data pipelines, storage, and API layers
    • Own production readiness, including monitoring, alerting, SLOs, and incident response processes
  • Consumer products
    • Oversee development of mobile (iOS/Android) and web applications delivered under partner branding
    • Ensure high-quality user experience across consumer touchpoints
  • Token & rewards infrastructure
    • Lead design and integration of tokenised reward systems, including smart contracts and distribution logic
    • Manage wallet integrations and fiat on/off-ramps in collaboration with external providers
  • Integrations
    • Build and maintain APIs connecting to external data feeds, ticketing systems, commerce platforms, and sponsor tools
  • Leadership & team
    • Hire, mentor, and scale a high-performing engineering team
    • Establish engineering standards, documentation practices, and development workflows
    • Act as a hands-on technical leader while progressively transitioning to strategic oversight
Qualifications
  • 8+ years of experience building consumer-facing technology products
  • Proven experience delivering at least one 0-to-1 platform
  • Track record of shipping and operating products at scale (100K+ users)
  • Strong backend engineering background (distributed systems, real-time data, API design)
  • Experience designing production-grade systems with high reliability requirements
  • Comfortable working across frontend, backend, and infrastructure layers
  • Strong written and verbal communication skills (architecture docs, technical strategy, roadmap planning)
Strongly preferred
  • Experience with loyalty, gaming, or marketplace-style mechanics (e.g. rewards, auctions, prediction-style systems)
  • Familiarity with blockchain or tokenised systems (smart contracts, wallets, settlement flows)
  • Background in security-sensitive or compliance-aware systems
  • Experience building white-label or multi-tenant platforms
Technical environment (current / planned)
  • Languages: TypeScript/JavaScript, Node.js, Python; Go or Rust exposure is a plus
  • Mobile: React Native or Flutter; native iOS (Swift) / Android (Kotlin) experience advantageous
  • Infrastructure: Cloud-native (GCP), Docker/Kubernetes, CI/CD pipelines
  • Data: PostgreSQL, Redis, event streaming (Kafka or equivalent)
  • Web3 exposure: Solidity fundamentals, wallet integrations, token mechanics

Similar Jobs

2 Minutes Ago
Remote or Hybrid
United States
42K-42K Annually
Junior
42K-42K Annually
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Serve as primary contact for customers via phone and digital channels, resolving complex policy, billing, and coverage issues end-to-end. Use AI-powered tools and guided workflows, validate AI-generated summaries, document interactions per regulatory/privacy requirements, escalate when needed, and contribute feedback and continuous improvement. Participate in required training and ongoing skill development.
Top Skills: Ai-Powered ToolsAutomated SummarizationCopilotCrm PlatformsGuided Decision WorkflowsKnowledge Bases
2 Minutes Ago
Remote or Hybrid
United States
42K-42K Annually
Junior
42K-42K Annually
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide end-to-end customer support across phone and digital channels for disability/intake inquiries, using AI-guided tools and CRM systems to resolve complex issues, document interactions, escalate when needed, and contribute to process improvements while following compliance and privacy requirements.
Top Skills: Ai-Powered ToolsAutomated SummarizationCopilotCustomer Communication SystemsCustomer Relationship Management PlatformsGuided Decision WorkflowsKnowledge Bases
2 Minutes Ago
Remote or Hybrid
United States
42K-42K Annually
Junior
42K-42K Annually
Junior
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Serve as the primary contact for customers via phone and digital channels, resolving complex policy, coverage, billing, and service inquiries end-to-end. Use guided, AI-powered tools, validate call summaries, document interactions per privacy and regulatory standards, escalate issues as needed, and participate in training and continuous improvement.
Top Skills: Ai-Powered ToolsCustomer Communication SystemsCustomer Relationship Management (Crm) PlatformsKnowledge Bases

What you need to know about the San Francisco Tech Scene

San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.

Key Facts About San Francisco Tech

  • Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Google, Apple, Salesforce, Meta
  • Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
  • Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
  • Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account