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Our mission is to make higher education accessible and affordable for everyone. We empower students with financial support and supercharge their ability to pay down their debt, so they can get on the right financial track, fast.
We build tools that help people feel in control of their financial future, including:
- Private student loans - low rates, people-first service, and flexible payments.
- Student loan refinancing - break free from high-interest rates or monthly payments.
- Scholarships - access to thousands of scholarships to help students pay less.
Earnies are committed to helping students live their best lives, free from the stress of student debt. If you’re as passionate as we are about our mission, read more below, and let’s build something great together!
The General Manager, Lending position will report to Head of Lending Products.
As the General Manager, Lending, you will:
- Take ownership of the P&L for one of Earnest's core, high-growth lending products, reporting directly to Earnest's Head of Lending, on our Executive Team
- Lead and work closely with a dynamic, cross-functional team spanning Product, Design, Engineering, Marketing, Operations, Data & Analytics, Risk, Pricing, and Capital Markets to drive growth and achieve annual goals.
- Take full ownership of the customer journey, from Origination to Servicing, ensuring a seamless and impactful experience.
- Shape and execute a multi-year vision and strategy to scale the business, effectively communicating both short- and long-term goals while driving profitability and managing key product KPIs such as NPS, NIM, CAC, and funnel conversion.
- Collaborate with Affiliate/Partnerships and Marketing teams to identify, develop, and secure high-impact strategic partnerships and alliances that fuel growth.
Your Impact:
- Lead the growth and performance of the business, taking full ownership of the P&L.
- Define and refine the overarching strategy to drive success and scalability.
- Align and manage a cross-functional team to achieve strategic goals and deliver measurable outcomes.
- Drive key product initiatives from ideation to successful execution.
About You:
- 10+ years of demonstrated experience in product management, product development, finance, and/or general management
- Financial services experience is required, with a focus on consumer lending (credit cards, personal loans, or student lending) considered a plus
- 4 - 6 years of experience as a strategic critical thought leader partnering with business owners to define and translate needs into business requirements and product solutions.
- 4 -6 years project management experience with leading large, complex organizational wide initiatives.
- Proven success managing high-performing, cross-functional teams and business units.
- Experience managing a growth P&L.
- Strong people management and EQ - you can set the tone for your team; driving towards results within a positive work environment.
- Data-driven decision mentality, strong analytics, and common sense.
- Creative approach to solving problems.
- MBA preferred.
Where:
- This role will be based in the United States
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A little about our pay philosophy: We take pride in compensating our employees fairly and equitably. We are showcasing a range of your potential base salary based on the roles location. The successful candidate’s starting pay will also be determined based on job-related qualifications, internal compensation, candidate location and budget. This range may be modified in the future.
Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits, including:
- Health, Dental, & Vision benefits plus savings plans
- Mac computers + work-from-home stipend to set up your home office
- Monthly internet and phone reimbursement
- Employee Stock Purchase Plan
- Restricted Stock Units (RSUs)
- 401(k) plan to help you save for retirement plus a company match
- Robust tuition reimbursement program
- $1,000 travel perk on each Earnie-versary to anywhere in the world
- Competitive days of annual PTO
- Competitive parental leave
What Makes an Earnie:
At Earnest, our people bring our cultural principles to life. These principles define how we work, how we win, and what we expect of ourselves and each other:
- Every Second Counts: Speed is our competitive advantage. Our customers need better solutions, and the faster we execute, the greater our chance of success.
- Choose To Do Hard Things: We win by tackling the hard things that others avoid, fueled by grit and resilience.
- Pursue Excellence: Great companies, teams, and individuals never settle and are proud of the work that they do. What’s good enough today won’t be good enough tomorrow. Excellence isn’t a destination; it’s a mindset of continuous improvement.
- Lead Together: Our success comes from how we work together. Leadership is not about titles—it is about action. We take ownership, drive results, and move forward as a team.
- Don’t Take Yourself Too Seriously: We take our work seriously, not ourselves. The stakes are high, but a sense of humor keeps us grounded, creative, and resilient.
At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.
Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.
Earnest San Francisco, California, USA Office
535 Mission St, San Francisco, CA, United States, 94105
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