Aera’s Revenue Operations team is responsible for overall productivity and effectiveness of the GTM team. We're looking for an experienced Senior Director Revenue Operations to scale Aera’s next phase of growth.
The Head of Revenue Operations will be a highly visible and independent thought leader and operator playing a key role in scaling the Revenue Operations and GTM team. You will manage key operational functions including GTM Planning including territory, quota, etc. You will also be responsible for GTM Data Infrastructure, Insights & Analytics, Global Forecasting and Programs, Pipeline Modeling, Enablement and Deal Desk. You will work closely with Global Sales leadership to set sales strategy and medium/long term goals for the business. You will work on topics that range from transformational sales strategy to the nuts and bolts of sales operations.
This leader will augment our existing sales motions by challenging assumptions and influencing cross-functional stakeholders to develop and execute a winning GTM strategy that scales as we embark on this next phase in our journey. This leader will solid-line report to our Chief Revenue Officer and dotted line to the Chief Strategy and Operations Officer.
Responsibilities
- Own and set the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, prioritizing an achievable roadmap for each squad.
- Manage the GTM budget, in close partnership with the CRO, Chief Strategy and Operations Officer and Finance, to drive the annual planning process including budget goals and performance, headcount, quota & territory management, and compensation design and management.
- Drive reliable global forecasting processes and support leadership in the understanding of pipeline, forecasts, account and opportunity management, lead routing, data hygiene and enrichment, customer health measurement, contract management and reporting, and renewal workflows while bringing best in class sales strategy & planning techniques to support leadership in maximizing sales and revenue.
- Own all systems and tools related to our field sales teams with SFDC as our central hub. You will be responsible for the evaluation, improvement, and implementation of all tools and software that are leveraged by our sales teams.
- Own the Client Partner experience from onboarding, to tech stack to day to day experience.
- Oversee all deal operations including RFP management, deal execution, etc
- Drive GTM strategies across all customer segments and Partner sales motions; collaborating cross-functionally to ensure sales, marketing and customer success processes are efficient, aligned and following best in class practices.
- Lead projects ranging from GTM health and overall progress, process definition and refinement, systems implementation, data infrastructure and value-added analytics.
- This is a critical business role that looks left to right across the GTM and Revenue Operations business, calling and managing risk and upside, identifying/targeting high-value opportunities, modeling our coaching culture, and translating business insights into business models that accelerate business outcomes and customer/partner satisfaction.
About You
- 10+ years of relevant experience in Revenue Operations, Sales Operations and/or Strategic Sales roles for high growth SaaS products including several years as a manager of senior leaders.
- Proven experience building a scalable Revenue Operations strategy for companies growing from $50MM to $100M+ in ARR.
- Strong Executive presence and ability to influence and work cross functionally with C-Level executives.
- Established history of driving multiple complex projects at the same time to on-time completion in a fast-moving environment.
- Strong quantitative skills and are highly data fluent - you’re able to develop and communicate penetrating insights that inform how we organize and scale our revenue teams.
- Operate as an inclusive leader with a proven history of building and developing diverse & inclusive teams, and attracting, retaining and developing your leadership team.
- Have demonstrated leadership & interpersonal capability in driving cross-functional execution, leading global change management initiatives through ambiguity, and proven ability to influence across organizational boundaries.
- Are customer obsessed and operate with a focus on delivering exceptional customer experiences.
- Have experience at scaling Enterprise SaaS companies with go-to-market models and partners.
- Expert in the Salesforce ecosystem and GTM tools.
- Have the ability to uplevel and build out the capabilities of teams and improve real-time insights & analytics, processes and automation.
- Bachelor’s degree preferred
Location and Travel
- Location: Bay Area required. Expectation to be in Mountain View / San Francisco offices on a regular basis.
- Travel: Expected to travel occasionally to visit our GTM and Rev Ops teams, to attend Sales events and certain Customer events.
Top Skills
Aera Technology Mountain View, California, USA Office
707 California Street, Mountain View, CA, United States, 94041
Aera Technology San Francisco, California, USA Office
171 2nd St, San Francisco, CA, United States, 94105
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