Global Operational Excellence - Single Point of Contact for PTT (MSAT & Engineering)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

PTE is the department within Roche’s PT - Pharma Technical Operations -  that leads Operational Excellence, Digital, and Advanced Analytics capabilities. As part of PTE, Operational Excellence empowers Roche PT teams to achieve their performance goals by cultivating a strong, inclusive, and cross-functional community. We focus on embedding Lean thinking, driving continuous improvement, and thoughtfully advancing Digital and Analytics solutions to deliver tangible business value.

Operational Excellence champions a culture of continuous improvement—promoting Lean as a way of working, simplifying complex processes, and enabling teams to address root causes effectively. Our mission is to build lasting capabilities that enable smarter, faster, and more sustainable ways of working, ultimately benefiting both our colleagues and patients.

The Global Operational Excellence Single Point of Contact (SPOC) for PTT — our MSAT, Engineering and Sustainability organization — acts as the primary liaison between PTT teams and the global OE strategy and execution. This role drives alignment, leads Lean and continuous improvement initiatives, and fosters a culture of operational excellence across the PTT organization.

• Architect: Collaborate with senior management to identify and prioritize improvement opportunities and integrate Operational Excellence (OE) with Digital & Analytics Technologies to create a joint roadmap. Educate and influence senior leaders on using OE/Lean and digital measures to drive outcomes.

• Catalyst: Support key decision-making, take accountability for improvement plan execution and outcomes, and lead complex improvement initiatives combining OE and Digital methodologies. Monitor performance, promote Lean practices, and identify and address potential roadblocks.

• Coach: Guide senior and function managers on Lean Leadership, build skills and mindsets across the network, and facilitate a unified digital community.

• Collaboration & Leadership: Engage PTT Leaders to uncover needs and remove barriers. Align with other PT OE Partners to ensure cohesive, cross-functional solutions. Communicate clearly, foster collaboration, and bring high energy and ownership.

• MBA, M.Sc., or Bachelor’s in a relevant field preferred.

• Experience in biotech/pharma, chemicals, or process industries.

• Deep MSAT/Engineering understanding.

• Proven OE/Lean expertise with strong systemic and analytical thinking.

• Ability to influence and drive sustainable change across complex stakeholder groups.

• Leadership strength in both vision and execution, especially in behavioral transformation.

• Growth mindset, digital fluency, and comfort in dynamic, fast-paced environments.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.