Global Supply Chain Manager

About the Company:

World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. Our products make this possible: the Orb verifies real people, World ID proves it privately, and World App enables and distributes the new applications made possible by this technology. Together, they form a new layer for AI internet.

We’re one of the fastest-growing networks in tech. More than 17 million people across 160 countries have verified with World ID, and we complete over 350,000 verifications each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate.

World was founded in 2019 and launched globally in 2023. We are more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.

World has been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100.

This role is with Tools for Humanity in our San Francisco office.

About the Team and the Role:

The Devices team at Tools for Humanity is responsible for driving and coordinating all aspects of new product introduction - from concept prototypes all the way to mass production. As a GSM, you’ll work on one of the most ambitious products of our time, and will partner with industry leading peers in economics, on-device machine learning, novel cryptographic research and hardware design.

You will help design and bring up our supply chain, lead supplier engagement strategy, and enable scale by partnering closely with industrial design, hardware and software engineering, optics, market operations, legal and finance. Your leadership both internally and with suppliers will ensure that our new devices can be built cost-effectively at scale, meet quality and compliance standards, and are delivered on time.

Our company moves fast and we will look to you to learn quickly, build strong relationships both internally and externally and make thoughtful decisions with conviction and efficiency. This high-impact and high-autonomy role is foundational to ensuring our hardware products reach billions of people globally. Our compensation is competitive and this is an opportunity to build together with a driven and collaborative team.

As a Global Supply Manager (GSM) with Tools for Humanity, you will:

• Lead commercial engagement and manufacturing scaling strategy for our devices

• Partner closely with internal cross-functional teams and with our contract manufacturers to ensure quality and manufacturability of the designs

• This role based in San Francisco would require 30-50% travel

• Secure supplier capacity and scale volume manufacturing to meet demand

• Source and qualify new suppliers, conduct market search and technology analysis

• Negotiate the terms and pricing of our partnerships

• Assess and mitigate supply chain risk

• Understand our technology, operations and mission and develop successful, long-term supplier relationships globally

• Build trust and lightweight yet scalable processes with all cross functional teams
  

About You:

• You have 7+ years of experience developing and managing global supplier relationships and bringing high-volume products from concept to mass production

• A Bachelor's Degree in a technical field (e.g., mechanical, industrial, or electrical engineering) is preferred, but equivalent practical experience in supply chain, manufacturing, military service, consulting, or finance will also be considered. An MBA or a Master’s degree in supply chain is a plus

• A natural ability to operate autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction

• Ability and curiosity to quickly learn and dive deep into designs and underlying technology but keep a fast pace of operational execution

• Effective communication skills both with peers and with executive teams

• You are an experienced negotiator, capable of developing leverage for new technology and industry and structuring complex deals

• You have experience structuring and negotiating legal frameworks for new IP development and licencing, Master Supply Agreements for scaled manufacturing, Capex investment schedules and custom SOWs as business needs come up

• You are familiar with bottoms-up cost modeling and have knowledge of cost structures for various electromechanical commodities

• You have taken several products to market and can thoughtfully balance the requirements at different stages of the product development cycle (proto, EVT, DVT, PVT, MP)

• You are able to roll up your sleeves, solve tactical challenges fast and ensure daily supply meets demand, while keeping the bigger picture and strategy at the forefront

• Fluency in English is a must. German language skills are a plus.

What we offer in San Francisco:

• An open and collaborative office space in downtown SF

• Unlimited PTO

• Monthly Phone Reimbursement or a company device

• Top-tier medical, dental, vision insurance

• 401k + employer match program

By submitting your application, you consent to the processing and internal sharing of your CV within the company, in compliance with the GDPR

Pay transparency statement (for CA and NY based roles):

The reasonably estimated salary for this role in our San Francisco office at TFH ranges from $200,000 - $250,000, plus a competitive long term incentive package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision, a 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!