Hardware Sales Supervisor - Pasadena

HARDWARE SALES SUPERVISOR

Ganahl Lumber is looking for a Hardware Supervisor to join our team in our Pasadena team. This position is fast paced and requires the ability to multitask while supporting our sales team and solving problems for our customers. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. The ideal candidate should have the following skill set:

• Excellent attendance
• Positive attitude
• Proficient with Accuterm, scheduling, ticket writing, credit memo, with some Word and Excel
• Well versed on cash register
• Product knowledge in multiple categories a plus
• Research of sales history
• Works well with team to accomplish common Goals
• Great communication skills both verbal and written

Requirements:

• Bachelor’s degree or equivalent is preferred.
• 1-2 years proven experience in supporting client success
• Excellent written and verbal communication skills
• Ability to address complaints and issues with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service
• Excellent time-management and prioritization skills
• Familiarity with CRM system

About Ganahl Lumber:

Ganahl Lumber Company is the oldest lumberyard and hardware supply store in the State of California. Since 1884, we have been a family and employee owned business selling building supplies and hardware for pro contractors and DIY enthusiasts alike. Our products include tools, paint, building materials, millwork, doors and windows. With ten convenient store locations, we serve customers throughout the greater Los Angeles metropolitan area.