Head of DaaS Strategy & Operations

Reporting directly to the GM of DaaS, this role is responsible for driving high-impact, cross-functional initiatives that ensure the DaaS business runs on time, operates with rigor, scales effectively and hits its goals.

You will act as a thought partner to and extension of the GM, owning core operating rhythms (e.g., WBRs), holding the pen or input to DaaS, GTM, and functional teams’ strategies, and stepping in as GM for some of Snorkel’s most important bets. This role will also temporarily own functions or problem spaces as the organization scales, helping to define structure, build clarity, and transition ownership as dedicated teams are stood up.

This is a highly visible, ambiguous, and influential role suited for a strong operator who thrives in fast-moving environments and can balance strategic thinking with hands-on execution.

You are a proven operator with strong business judgment, analytical rigor, and a bias toward action. You are comfortable navigating ambiguity, driving alignment across senior stakeholders, and owning outcomes end to end. You bring structure to complex problems, know how to prioritize ruthlessly when needed, and are energized by building and scaling businesses.

You have a demonstrated track record of P&L ownership and growing a business — you have owned a number and know what it takes to hit it. You are equally comfortable zooming out to define strategy and zooming in to unblock execution, and you are willing to roll up your sleeves to fill gaps when needed.

You thrive when juggling multiple high-priority, high-stakes initiatives simultaneously without dropping the ball — and you have built and led teams with wide portfolios and broad remits, keeping them focused, motivated, and executing even when the priorities are shifting beneath you.

• Partner closely with the GM of DaaS to define and execute the overall DaaS strategy.
• Own and drive core operating rhythms for the DaaS business (e.g., WBRs, planning cycles, performance reviews).
• Act as a GM for select strategic bets or initiatives, owning outcomes end to end.
• Lead high-impact, cross-functional initiatives that cut across Product, Delivery, Supply, Sales, Finance, and Engineering.
• Hold the pen on DaaS strategy, including identifying key bets, tradeoffs, and growth opportunities as the business scales.
• Step in to temporarily own functions or problem spaces until permanent teams or leaders are hired.
• Build and manage a small, high-performing Strategy & Ops team as the organization grows.
• Use data and analysis to inform decision-making, track performance, and surface risks and opportunities early.

• 8+ years of experience in strategy, operations, consulting, general management, or related roles; 3+ years of people management experience.
• Proven experience driving high visibility cross-functional initiatives in high-growth environments. Ability to bring structure and clarity to ambiguous, complex problem spaces.
• Demonstrated P&L ownership with a strong track record of growing revenue, managing costs, and driving business outcomes — you have owned a number and know what it takes to hit it.
• Proven ability to manage multiple concurrent high-priority initiatives simultaneously while leading a team with a wide portfolio and broad remit — you know how to keep yourself and your team focused and moving without losing quality or momentum.
• Strong analytical skills and comfort using data to drive business decisions.
• Exceptional communication skills, with the ability to translate complex ideas into clear, compelling narratives — written, verbal, and visual — for executives.
• Strong leadership and maturity to build (attract, hire, retain) and scale a world-class organization.
• Bias to action and agility — you move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
• Entrepreneurial mindset with a passion for building and scaling new business models.
• Strong business acumen — assessing risks, opportunities, and trade-offs to support short-term needs and long-term goals.

Bonus points for:

• Experience in AI and marketplace, services, or data-driven businesses.