Head of Design, Scribe

About Us
At Sully.ai, We’re Building the Most Impactful Healthcare Company on Earth

We believe that access to a great doctor is a basic human right. Today, that’s not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system.

Our Mission: One Human, One Doctor. We build AI teammates that augment clinicians — scribes, nurses, receptionists, translators — all powered by our own world-class models and deployed in real-world care.

Our Traction

• 450+ organizations signed 16 months

• AI agents cut admin by ~2.8 hours daily and reduce onboarding 85%.

• 5M+ Clinical Tasks completed to date, serving 36+ specialties.

• Raised $25M from YC, Eric Yuan, Amity, Semper Virens

• Patented AI architecture (MedCon-1) outperforms GPT-4.5, Gemini, Claude on clinical reasoning tasks

Sully requires A-players capable of 4 months = 1 year output.

About the Role
We are seeking a Head of Design to oversee the end-to-end product experience for Sully.ai’s Scribe Agent, our clinical documentation assistant that transforms physician-patient conversations into structured medical notes in real-time. This leader will translate complex AI-driven workflows into intuitive, physician-loved interfaces—bridging usability, accuracy, and emotion into a seamless, unified experience. You’ll collaborate with product, engineering, and clinical teams to ensure Scribe sets the bar for trust, speed, and clarity in healthcare design.

Key Responsibilities

• Own design strategy, UX architecture, and visual identity for Scribe across web, iOS, and Chrome extension.

• Lead the full design lifecycle for note generation, editing, and EHR integration workflows.

• Build and mentor a small, world-class design team (product, UX research, brand).

• Translate physician feedback into elegant design systems that improve note accuracy and reduce editing time.

• Define scalable design systems and component libraries for consistent cross-platform experiences.

• Drive continuous user research and testing with physicians to validate and refine the experience.

• Roll out note template customization with user feedback loop.

Hard Requirements

• 7+ years in product or UX design, with at least 3 years in leadership.

• Proven experience designing complex AI or data-heavy workflows.

• Deep understanding of usability, accessibility, and information hierarchy.

• Strong collaboration skills with engineering and product counterparts.

• Portfolio demonstrating high-quality UX for technical or clinical applications.

Nice-to-Have

• Experience designing for healthcare tools or EHR-integrated systems (Epic, Athena).

• Familiarity with HIPAA, clinical documentation standards, and regulatory UX constraints.

• Background in conversational interfaces, voice UX, or AI copilots.

First-Month Focus

• Audit current Scribe UX across web, iOS, and Chrome extension.

• Identify high-friction physician workflows and prioritize redesign opportunities.

• Define Scribe’s visual system and component guidelines for engineering handoff.

Success OKRs (90 Days)

• Launch redesigned note editing experience reducing physician edit time to <2 minutes.

• Achieve ≥95% satisfaction in physician usability surveys from pilot users.

• Establish unified design system implemented across all Scribe interfaces.

Culture Fit

• Persistent, driven problem solver

• Willing to push back on leadership to defend quality/timelines

• Thrives in high-ambiguity, fast-paced startup environments

Who Thrives Here

• Entrepreneurial to your core: You think in outcomes, thrive in chaos, and take ownership without limits

• Mission-obsessed: You’re here to save lives, not just ship features — patients and doctors are your why.

• Impact-driven & fast-moving: You sprint toward hard problems and ship with sharp judgment.

• Elite teammate: You raise the bar through high standards, direct feedback, and craft excellence.

Why Join Sully.ai?
🔥 Revolutionizing the antiquated $800B+ Healthcare market

🧠 50%+ of us are ex-founders. We hire A-players, not passengers

⚡️ Speed matters - we operate with urgency, autonomy, and ownership

🧪 You’ll work on real, first-of-their-kind problems at the edge of AI and medicine

❤️ Your work helps doctors reclaim their time - and patients get better, faster care

Sully.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Sully.ai prohibits any form of workplace harassment.