Head of Engineering

ZoomLogi is an AI-native operating system for healthcare logistics. We help pharma, biotech, distributors, diagnostics, medical device companies, and health systems orchestrate complex, sensitive shipments with real-time visibility, risk detection, and AI-driven interventions and support.

We’re backed by top-tier investors (including General Catalyst) with early commercial traction across healthcare and life sciences, from Fortune 100 to SMBs. Our founding team is ex-Uber Freight / Gusto with deep experience in logistics, healthcare, and scaled operations.

We’re hiring a Founding Head of Engineering to own ZoomLogi’s technical foundation and grow the engineering team. This is a deeply hands-on role (player-coach): you’ll lead by building, set a high technical bar, and partner directly with the CEO on product and technical strategy. As we scale, you’ll transition into leading a small, high-performing engineering org while staying close to the code and customers.

• Own the architecture and implementation of our core platform: AI-powered control tower, real-time visibility, workflows, and integrations.

• Build and evolve real-time visibility, alerting, performance scorecards, and AI-driven voice/email workflows for carriers, sites, and customers.

• Build and operationalize AI-driven voice/email workflows and automation with strong guardrails, auditing, and measurable outcomes.

• Design and operate low-latency streaming infrastructure and data pipelines that integrate carriers, forwarders, IoT providers, ERPs, and other systems at scale.

• Drive reliability: observability, incident response, performance tuning, and scalable patterns as volume grows.

• Ensure security, privacy, and compliance (HIPAA, GDPR, SOC 2, pharma/healthcare expectations) while improving reliability, performance, and scalability.

• Act as a player-coach: stay hands-on while setting engineering standards, code quality practices, and lightweight processes.

• Recruit, hire, and mentor top-tier engineers; build a culture of ownership, curiosity, and user-centric problem solving.

• Partner closely with the CEO and CTO on roadmap, metrics, product tradeoffs, and clear communication of progress and risks.

• Evaluate and operationalize cutting-edge technologies (LLMs, orchestration frameworks, streaming infra) where they create clear, defensible value and optimize tech spend.

You will likely thrive if you:

• Want to build something with real-world impact, sometimes lifesaving.

• Move fast with a high bar. Curious, pragmatic, and overdeliver on details that improve the customer experience.

• Communicate crisply and proactively about tradeoffs, timelines, and risk.

• Build compounding systems: strong defaults, tooling, patterns, testing, and lightweight process.

If you have strong opinions about clean UI, magical workflows, and which time zone belongs on which screen, you’ll fit right in.

• Based in San Francisco and excited about in-person collaboration.

• 8+ years of full-time professional software engineering experience.

• 2–5 years in a leadership role (EM, TL, TLM, Head of Eng, CTO, or equivalent).

• Backend-leaning full-stack skillset.

• Strong in Python and TypeScript/React.

• Experience in a Series B or earlier startup environment (or 0→1 ownership at a larger company).

• CS or STEM degree (or equivalent practical experience).

• Competitive salary plus meaningful equity (4-year vesting, 1-year cliff).

• Best-in-class medical and dental benefits.

• The opportunity to be a true founding leader, shaping the product, architecture, and engineering culture from day one.

• Direct partnership with an experienced founding team (ex-Uber Freight / Gusto) and top-tier investors.

• High-impact work in a mission-critical space, preventing losses and failures across global healthcare and life sciences supply chains.

• SF HQ with a Chicago office, in-person collaboration, and a small, senior team moving fast.

• Intro chat (role fit, motivation, what you have built)

• Technical deep dive (systems you have owned, architecture tradeoffs)

• Onsite practical exercise (short, realistic, close to the work)

• References