Head of Solutions Consulting

Candid Health is seeking a dynamic sales leader with enterprise healthcare tech experience to lead a team of experienced Enterprise AEs and help drive the growth of the business. This is a high impact, high visibility role that is key to the success of the business and will have direct alignment with our CEO and other members of the executive leadership team.
What you’ll be doing

Team Leadership & Development

• Build and lead a high-performing Solutions Consulting team, setting clear expectations, coaching for excellence, and driving career development.

• Define and implement operating rhythms, best practices, and metrics to ensure consistent delivery of value and delight.

• Partner with Sales and Delivery leadership to forecast capacity needs and integrate Solutions Consulting into GTM headcount planning.

• Foster a culture of collaboration, performance, and accountability.
  

Pre-Sales Solutions & Sales Partnership

• Own pre-sales responsibilities including leading demos, building ROI models, completing RFPs, and facilitating discovery sessions.

• Propose effective product solutions for each customer by anchoring on a deep understanding of the full range of integration and configuration options

• Continue to serve as a senior Solutions Consultant for high-priority deals — modeling best practices in discovery, solution design, and executive presentations.

• Create scalable sales enablement resources (demos, case studies, value frameworks) to equip the broader sales org.
  

Cross-Functional Collaboration

• Partner with Delivery and Implementation teams to ensure smooth handoff from pre-sales solution design into implementation and long-term success.

• Serve as the voice of the customer with Product and Marketing, feeding insights into roadmap, messaging, and competitive differentiation.
  

Operational Excellence & Infrastructure

• Establish foundational processes, tools, and knowledge management systems for the Solutions Consulting function.

• Track and report on team impact, including win rates, pipeline influence, and customer value delivered.

• Continuously evaluate and improve solutioning frameworks, demo approaches, and ROI modeling to meet evolving market needs.
  

Who you are

• 8+ years of experience in Solutions Consulting, Sales Engineering, or related customer-facing roles; and 5+ years in leadership or management.

• Experience standing up a Solutions Consulting function from scratch (processes, tools, playbooks, hiring).

• Demonstrated success building and scaling Solutions Consulting or pre-sales functions in high-growth environments.

• Proven ability to translate complex technical capabilities into valued business outcomes for executive stakeholders.

• Track record of partnering with Sales leadership to drive enterprise acquisition and revenue growth.

• Excellent communication, executive presence, presentation skills and strong technical depth.

• Highly organized with strong project management skills; able to balance hands-on deal support with team leadership.

• Familiarity with CRM or sales enablement system administration (Salesforce, HubSpot, etc.).