People Operations Coordinator at TripActions

| San Francisco
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ABOUT THE ROLE

The People Operations Coordinator plays an important role in supporting a great employee experience at TripActions. Some of the things you will help own will be HR Operations, onboarding and offboarding, benefits, compliance, the immigration and visa process, and managing the data in our HRIS. You’ll be supporting all of our employees and ensuring that our values and culture resonate throughout the organization. You will work on creating, implementing, maintaining, and improving various programs that support our teams as we continue to scale our company, globally.

RESPONSIBILITIES

  • Liaise with employees and external resources on benefits, leave administration, immigration, compliance, etc.
  • Manage onboarding process
  • Oversee I9's and completion of background checks prior to first day 
  • Maintain in-depth knowledge of legal requirements related to benefits, immigration and compliance and to ensure we stay up to date and compliant
  • Act as the first point of contact for all People related questions
  • Oversee, implement and iterate on new hire onboarding and ensure an excellent first week (and continued) employee experience
  • Manage and improve key HR tools (Workday and a ticketing system) and processes to keep our organization running smoothly and ensure our HR data is updated timely and accurately
  • Create employee letters as requested and provide help in filling out any benefit or application forms (maternity/paternity forms, mortgage applications etc)
  • Manage offboarding process
  • Own the documentation and publication of all HR policies, in partnership with the HR process owners/subject matter experts
  • Foster relationships and partner with cross-functional stakeholders and the broader People Ops team (including recruiting and HR team) to think creatively about building a better employee experience
  • Update and iterate on Company Handbook
  • Play a critical role on a variety of culture initiatives
  • Own People Ops special projects and assignments as needed

QUALIFICATIONS

  • You have 3-5 years of experience in a similar role; experience working in a technology startup highly preferred
  • You have a successful track record of supporting HR processes, employee resourcing; performance management and change management
  • You have great knowledge of HR compliance regulations, employment laws, and industry best practices
  • You have a working knowledge of HR systems (Workday strongly preferred), Google Apps and ticketing systems
  • You thrive in high-growth, fast-paced and ever-changing environment
  • You have an extremely high level attention to detail and strong organizational skills with ability to effectively prioritize
  • You’re able to combine great people intuition, business judgement and discretion in your decision-making
  • Self-starter with a penchant for experimentation. You’re always looking for ways to do your job better and you never wait to be told what to do. When you see an opportunity, you jump on it.
  • A positive attitude: you’re a team player and you’re resilient in the face of challenges
  • Bachelor’s degree, MBA or graduate degree preferred
  • An undeniable passion for travel

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • KotlinLanguages
    • SwiftLanguages
    • AngularJSFrameworks
    • SpringFrameworks
    • SalesforceCRM

Location

Right in the heart of Chinatown, SF - lots of hustle and bustle. We have great restaurants nearby and we're easily accessible by public transportation

An Insider's view of TripActions

How does your team reward individual success?

SHOUT-OUTS, SPIFFS, TEAM EVENTS. If you have top bookings - you get to wear the money jacket for the whole month!

Xander Garovi

Commercial Account Executive

How do you collaborate with other teams in the company?

There is a lot of collaboration, especially with Account Executives. We partner with them to find out the best strategies for outreach and how to best position the sell in order to optimize success in the deal.

Melissa Lord

Sales Development Representative

What are some things you learned at the company?

Being at TripActions has been the biggest learning experience in my career. One of the biggest things I’ve learned is adaptability. The company/team/role has changed so much from the time I’ve started and it’s been amazing to see it grow into what it is today.

Leighann Yamami

Senior Talent Acquisition Partner

What is your vision for the company?

Too often we blame technology for making our lives hectic and friction-filled - however, we fail to recognize, we are the ones creating the technology. TripActions is flipping the script, using technology to build real human connection.

Ryan Patrick O'Neill (RPO)

Senior Alliances Manager

What are TripActions Perks + Benefits

TripActions Benefits Overview

Competitive salary
Health: Medical, dental and vision
Food: Catered meals and drinks
Stock: Be invested in our future
Savings: Take advantage of our 401K matching
Travel: $2000 personal travel stipend to use on the app every year
Commuter benefits: Pre-tax benefit plus a $1000 yearly transportation stipend
People: Friendly, nice, and smart coworkers
Work/life balance: Take time off when you need it with an open vacation policy.
Location: WeWork located in the heart of SF

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Thursday. Employees get free lunch on Monday, Wednesday, Friday.
Professional Development Benefits
Diversity Program
Mentorship program
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