People Operations Manager

| Hybrid
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At Clari, we are at the forefront of AI and automation to help companies make better business decisions and improve sales execution with real-time access to actionable analytics and predictive insights. We have been declared as a must-have in establishing revenue confidence for customers during unpredictable times. We're continuing to innovate, collaborate, and push the limits to build the only Connected Revenue Operations Platform and is used by over 100,000 marketing, sales and customer success professionals across 170 countries. Customers include market leaders like Okta, Zoom, Medallia, Adobe, and Atlassian, and hundreds of others. Together, we help others realize their fullest potential by transforming their revenue operations to be connected, efficient, and predictable.

The People Team at Clari’s mission is to deliver experiences that delight, create a winning culture, and grow & develop Clarians. We partner with the organization to achieve this mission. 

As the People Operations Lead, you'll be responsible for a mix of day-to-day tactical and strategic initiatives, including employee life cycle, benefits, and compliance. You’ll also have the opportunity to make an impact on our culture. This role is pivotal to the operation of the company and will require daily interaction with the People, Payroll, and Finance teams as well as other cross functional groups. While there will be a focus on HR operations and an exceptional employee experience, we're looking for an out of the box thinker who has a high level of communication building meaningful relationships with stakeholders and an ability to autonomously drive projects from start to finish.

Responsibilities:

  • Own the HRIS (ADP WorkForce Now) and supports the performance and/or learning management systems
  • Drive People Data Analytics, including analyzing hiring, turnover, employee mobility, and rewards data to glean meaningful business and people insights, as well as compliance reporting (EEO-1, etc.)
  • Act as subject matter expert and thought leader in relation to all people-related programs under your purview, including recommending program and policy updates with a people-centric approach based on market dynamics and business insights
  • Administer all employee benefits programs such as Medical, Dental, Vision, and Life Insurance plans, Disability, FSA, 401(k) etc. including all employee communication 
  • Create and administer company-wide HR policies, procedures, and practices in accordance with company goals and federal/state legal requirements
  • Manage and administer leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, CFRA, FFCRA, Parental Leave, etc.) 
  • Stay ahead of COVID-19 related guidelines, ensuring Clari is implementing policies and providing appropriate resources related to LOA, Disability Programs, EAP, current and future work from home benefits
  • Coach and mentor other members of the People team
  • Assist with Clari culture initiatives and activities

What it takes to catch our eye:

  • 5 + years in People/HR Operations roleExperience working with people systems required, ADP WFN preferred
  • Proven ability to report on and analyze people-centric data
  • Experience managing benefits programs & broker relationships
  • Experience managing LOA processes
  • Great communication skills that can build strong working relationships with external advisors and internal teams
  • Ability to maintain confidentiality and exercise extreme discretion
  • Proven ability to adapt and quickly change direction when necessary in a fast-paced, dynamic environment and to be effective under pressureA thoughtful partner who can demonstrate good balance of emotional intelligence with pragmatic judgement
  • Professional experience in high-growth, fast-paced organizations
  • Strong understanding of Federal and State regulations 
  • Proactive about finding and presenting solutions even when it involves creative problem-solving
  • Operations-minded - you love building systems to help things run as efficiently as possible
  • High level of attention to detail and accuracy along with strong organizational skills
  • Excellent skills using MS Word, Excel, Power Point, and GSuite

Benefits and Culture:

  • Team-bonding activities and company-wide events
  • Flexible working hours and remote opportunities
  • Monthly wellness reimbursement
  • Paid maternity and paternity leave
  • Fertility support
  • 401(k) and College saving plan
  • Pre-IPO Stock options

You’ll often hear our CEO talk about “Being Remarkable”. To Clari, remarkable means many things. First and foremost, we believe in providing work that’s interesting and meaningful, in an environment that’s nurturing and inclusive, that is free from discrimination for each and every team member without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Efforts have to be recognized. Voices have to be heard. And work/life balance has to be baked into the very fiber of the company. We are honored to be recognized by Inc. Magazine and Bay Area News Group as a best place to work, several years running. We’d love to have you join us on our journey to remarkable!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AWSLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • MongoDBDatabases
    • TableauAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration

Location

We are just a block from the Caltrain station in the heart of Silicon Valley.

An Insider's view of Clari

What are some social events your company does?

Every year Clari has a company-wide offsite where we go “glamping” for one night off the Pacific Coast in California. This is a time where we unplug from work and our busy lives to embrace the present and recharge as an organization. This two-day event exemplifies how remarkable our team and culture are at Clari.

Anmol

Associate Product Manager

How do you collaborate with other teams in the company?

Clari's culture fosters a welcoming environment for openness and collaboration across the organization. Everything is done in a "Jazz Band" fashion here, allowing for innovative ideas and stronger results. The Talent Team at Clari works collaboratives across many teams including Finance, Business Operations, executive staff, and more!

Nina

Manager, Talent Acquisition

What are some things you learned at the company?

I have had the chance to work on projects that have made a huge impact and that I would be remembered for. I’ve improved incident response management and have touched all parts of our infrastructure. I like how I can be both well-rounded and a subject matter expert in multiple areas at Clari.

Rabiya

Engineering Manager - Cloud Platform

How do your team's ideas influence the company's direction?

There are tradeoffs between a big company and a start-up, but one of the most rewarding parts of working at Clari is the impact an individual can make at any level. We're a pretty flat org that prioritizes good ideas over titles. There’s nothing that screams high performer more than someone that comes to me with a fresh idea for how we can improve!

Holly

SVP - Global Head of Sales

What does your typical day look like?

The ability to adapt and continuing to learn to stay relevant is just one aspect of becoming a successful engineer. Having a positive attitude, curiosity, investing time and effort to build a great work relationship with teammates, communication skills and empathy will ensure a longer term successful career as a technologist.

Priyanka

Senior Principal Software Engineer

What are Clari Perks + Benefits

Clari Benefits Overview

Clari focuses on culture add, not culture fit. One of our values is One with Customers, and we know we can serve them better when we involve as many different perspectives as possible. Our team is made stronger by what makes you unique, so we hope you’ll bring your whole self to the job.

Culture
Volunteer in local community
Clari participates in local volunteer activities such as Sacred Heart and Save our Shores, as well as national organizations.
Partners with nonprofits
Clari Cares Foundation's mission is to serve and empower communities through giving partnerships, technology, education, and volunteer work.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Help Clarians realize their fullest potential by promoting an environment where every Clarian feels recognized, respected, and safe bringing our whole selves to our workplace. We have 9+ ERGs @ Clari.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Clari offers US paid leave of up to 14 weeks for maternity leave and six weeks for non-birthing parents.
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Clari provides a catered lunch option for those who are present in our Sunnyvale, CA office.
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
The Professional Development Stipend is designed to provide flexible support to employees that can be used toward a variety of eligible activities.
Continuing education available during work hours
Customized development tracks

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