Inbound Sales Development Representative

Middesk makes it easier for businesses to work together. Since 2018, we’ve been transforming business identity verification, replacing slow, manual processes with seamless access to complete, up-to-date data. Our platform helps companies across industries confidently verify business identities, onboard customers faster, and reduce risk at every stage of the customer lifecycle.

Middesk came out of Y Combinator, is backed by Sequoia Capital and Accel Partners, and was recently named to Forbes Fintech 50 List.

This is the front line of our growth. As an Inbound SDR, you own the leads that come to us. Demo requests, content signups, trial activations, and everyone who raises their hand. You qualify them fast, get the right people on the phone, and book the meetings that fill our pipeline.

You won't let a lead sit. The moment someone shows interest, you're on it. You research who they are, build a point of view on why they're here, and earn the conversation before a competitor ever gets a callback. Speed to lead wins, and that speed is yours to own. Most of our SDRs are building toward an AE seat.

We follow a hybrid work model, and for this role, there is an expectation of 3 days per week in our NYC office. Candidates should be based within a commutable distance, as we believe in the value of in-person collaboration and building strong team connections while also supporting flexibility where possible.

• Own the inbound queue. Work contact sales requests and marketing-sourced leads across banking, lending, and payments. Figure out who's real and why.

• Respond fast. Speed to lead is everything. Be the first call back, every time, before the interest cools.

• Qualify hard. Separate the real opportunities from the noise, and book qualified meetings that turn into pipeline.

• Run multi-channel follow-up. Phone, email, and LinkedIn to chase down the leads who don't pick up the first time, with a message built for the person you're reaching.

• Learn the product cold. Know what Middesk does, who it's for, and the problems it solves, well enough to handle a real objection on the first call.

• Hit your number. Own your monthly and quarterly targets and track your own activity to get there.

• Feed the team. Share what's working, flag what prospects are saying, and make the whole pod better.

• 0 to 12 months in an SDR or sales role. New to sales is fine if you've got the drive and can show you compete to win.

• Sharp on the phone and in writing. You can hold a conversation and write an email someone actually answers.

• A self-starter who moves fast and keeps chasing the lead that goes quiet. Speed and persistence are the job.

• Genuinely competitive. You want the leaderboard, and you want to win it the right way.

• Coachable. You take direct feedback, put it into practice the next day, and turn it into wins.

• A teammate who shares what they learn and makes the people around them better.

• Someone who likes to have fun but knows when it's time to lock in and get the job done.

• Time in financial services or fintech

• Experience at a startup or high-growth company

• Familiarity with a modern sales stack (Apollo, Sales Navigator, a dialer, a sequencer)

• Bachelor's degree