Inbound Sales Representatives assist customers facing data loss by explaining recovery processes, addressing questions, and collaborating with data recovery engineers. They must have strong communication and analytical skills, with 2-4 years in sales.
Inbound Sales Representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices and building value in the services that we provide.
We’re looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you’re helping people restore memories they thought may have been lost forever.
Experience and Education
2–4 years sales experience, Associate/Bachelor Degree or equivalent work experience
Required Skills and Experience
- Excellent interpersonal, organizational, and communication skills
- Phone sales skills
- Great customer service skills
- Strong attention to detail
- Able to work independently as well as part of a team
- Able to analyze and evaluate customer needs
- Able to prioritize and meet deadlines in a fast-paced environment
- Must have passion for staying ahead of current and future technologies
Job Duties Include
- Receiving inbound calls pre-service, service, and post-service
- Outbound call follow-up
- Working directly with data recovery engineers to report engineers’ findings
- Answering questions about the technical process of data recovery and associated pricing
If you have some of the qualifications but not all, please tell us why you think you should be considered.
Benefits
- Competitive Salary
- Monthly Bonuses
- 401K Retirement Plan
- Medical Insurance
- Dental and Vision Plan
- Ongoing Training
- Paid Holidays
- Maternity/Paternity Leave
- Events and Celebrations
- Subsidized Stocked Refrigerator
- Friendly Workspace
- Green Business
From Employees on Glassdoor
- Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
- Amazing work environment. Excellent incentives that encourage us all.
- Friendly, inviting, and supportive work environment.
- Great training, room for growth.
- Engaging and manageable workload.
- Each day brings new challenges with new and older technology.
- Snacks and beverages are stocked regularly.
- You feel valued as an employee. Comfortable work environment and strong incentives.
- Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
- It’s been great to work as an individual to make a difference to customers and work next to others with that same goal.
- Small business with a work environment that feels like a family, while also being known as the leader in data recovery.
Similar Jobs
Information Technology • Internet of Things • Mobile • On-Demand • Software
As an Inbound Sales Representative, you will convert inquiries into loyal customers, sell Spectrum products, and enhance customer satisfaction.
Top Skills:
Billing SystemsCable Communications ProductsDataMobileVideoVoice
Financial Services
As an Inbound Sales Representative, you'll help clients resolve tax issues through discovery calls and program evaluations, managing the sales cycle and ensuring a positive client experience.
Top Skills:
Google CalendarGoogle MailSalesforce
Cloud • Software
As a Commercial Inside Sales Representative, you will support the sales lifecycle, generate business, build relationships, and collaborate with Account Managers and clients.
Top Skills:
MS OfficeSalesforce
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
