Manager - Infra (Devops+SRE)

Josys, a dynamic B2B SaaS platform startup, has embarked on a mission to revolutionize IT operations globally, following an exceptional launch in Japan and securing $125 million in Series A and B funding. Our platform enables businesses to conquer the complexities of work-from-anywhere setups, rapid digital transformation, and the proliferation of SaaS applications by simplifying, optimizing, and securing their IT operations.

With a presence in 9 countries, including Japan, India, and the USA, our cutting-edge product technology center is located in Bengaluru, India. As we continue our rapid expansion, we aim to double our full-time employee headcount in 2024, enhancing our capacity to innovate and deliver.

Josys was spun off from RAKSUL, a celebrated Japanese unicorn and Forbes Startup of the Year 2018, which is renowned for driving transformation through three pioneering B2B e-commerce platforms.

We are seeking a highly motivated and experienced DevOps/Infra Manager to lead our infrastructure, automation, and deployment efforts for our cutting-edge software products. You will be responsible for defining and implementing robust DevOps strategies, optimizing CI/CD pipelines, and ensuring the scalability, reliability, and security of our cloud infrastructure.

As a key leader, you will drive a culture of automation, monitoring, and continuous improvement, collaborating closely with development, security, and operations teams to enhance system performance and developer productivity.

• Leadership:

• Be part of defining the DevOps strategy that is aligned with the organization’s vision and objectives.

• Develop strategies for enhancing developer productivity & efficiency.

• Lead cloud & infrastructure transformation.

• Champion security & compliance (DevSecOps).

• Drive reliability & observability at Scale.

• Foster a Culture of Continuous Improvement.

• Optimize Costs & Resource Utilization (FinOps).

• Cross-Functional collaboration & stakeholder engagement.

• Team Management:

• Recruit and onboard talented Devops/SRE professionals.

• Build, lead, and mentor a team of Devops/SRE engineers.

• Manage teams for multi-timezone support.

• Foster a collaborative and high-performing team culture.

• Conduct performance reviews and provide professional development opportunities.

• Cloud Adoption & Architecture:

• Establish AWS as the primary cloud platform, ensuring alignment with business objectives.

• Define a cloud-native architecture approach, leveraging AWS services.

• Promote microservices & containerization to improve scalability and maintainability.

• Define and standardize cloud native container registry.

• Infrastructure as Code (IAC):

• Define the IaC Vision & Roadmap

• Select & Standardize IaC Tools

• Implement Governance & Security in IaC (Policy as Code)

• Drive Automation & Self-Service Infrastructure

• CI/CD:

• Define the CI/CD vision & roadmap

• Standardize CI/CD tooling & architecture

• Automate build & testing processes (Continuous Integration - CI)

• Implement progressive & secure deployment strategies (Continuous Deployment - CD like Blue-Green, Canary)

• Improve observability & incident response.

• Observability:

• Define observability vision & roadmap.

• Implement the three Pillars (Logging, Metrics and Tracing) of observability.

• Enable proactive incident detection & response mechanisms.

• Optimize cost & performance of observability tools.

• Compliance:

• Define compliance goals & frameworks.

• Automate security & compliance Monitoring.

• Data protection & privacy compliance.

• Audit readiness & continuous improvement.

• Bachelor's or Master's degree in Computer Science or a related field.

• Minimum 10+ years of experience in DevOps, SRE or Infrastructure roles, with at least 2+ years in a team management position.

• Strong experience with AWS cloud platform and container orchestration (Kubernetes, EKS).

• Deep understanding of Infrastructure as Code (IaC) and automation tools like Terraform, Ansible, or Chef.

• Expertise in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or ArgoCD.

• Strong knowledge of monitoring, logging, and observability frameworks.

• Strong knowledge of ISO and SOC2 compliances.

• Hands-on experience with scripting and automation using Python, Bash, or Go.

• Knowledge of security best practices and DevSecOps principles.

• Experience in Agile methodologies.

• Strong communication and leadership skills to drive cross-functional collaboration.

• Proven experience in building and leading high-performing Devops teams.

• Experience in a fast-paced, agile development environment.

• Certifications from AWS on DevOps methodology.

• Experience in managing multi-timezone support.

• Experience working in B2B and building products from scratch would be a big plus.

• Familiarity with AI-powered infrastructure tools and conceptswould be a great advantage.