Infrastructure Software Engineer, Leverage Engineering

About the Team

The Leverage team is scaling OpenAI with OpenAI. We apply our latest models to real-world problems in order to assist with or automate work across the company—then share what we learn back to the broader product and research teams. We’ve built an ecosystem of automation products that’s applied everywhere from customer operations to workplace to engineering.

We love building products for folks sitting right next to us, and we take the time to add the little big touches that delight. Our goal is to prototype fast, then build for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple, generic patterns that we can apply across many domains.

About the Role

We’re looking for a cloud infrastructure engineer who’d be excited to join our product-minded team to help scale up a rapidly-growing internal product. Having achieved internal product-market fit, we’re investing in system reliability, operability, and latency and are seeking a domain expert to drive measurable improvements in these areas and foster a culture of operational excellence across the team. You’ll blend your understanding of our product strategy with your relationships with OpenAI’s core infrastructure teams to drive platform performance improvements that our end users will meaningfully feel. We value proactive, customer-centric engineers who can get the foundational details right (data models, architecture, security) in service of enabling a great product.

In this role, you will:

• Apply your domain expertise in scalability, reliability, and operability to a rapidly growing internal product

• Drive a culture of operational excellence across the team

• Own the end-to-end development lifecycle for infrastructure-dependent platform capabilities and security initiatives

• Collaborate closely with product engineers, core infrastructure teams, internal technical and business stakeholders, and third party service providers

Your background might look something like:

• 7+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies

• Early engineer at a rapidly-growing startup who has scaled a product by orders of magnitude is a plus

• Proficiency with a backend language (we use Python), relational and document databases (e.g. Postgres or Azure Cosmos DB), asynchronous queueing systems (e.g. Kafka or Temporal), and cloud providers (we use Azure; AWS or GCP experience is helpful too).

• Interest in AI/ML (direct experience not required)

• Proven ability to thrive in fast-growing, product-driven companies by effectively navigating loosely defined tasks and managing competing priorities or deadlines.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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