Design and develop multimodal training (eLearning, ILT, vILT) for customers, partners, and employees. Collaborate with SMEs, produce scripts/storyboards, build interactive content using authoring tools, manage end-to-end content development, and ensure materials meet quality and style standards.
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of an Instructional Designer at Coupa:
Instructional Designers at Coupa create and maintain best-in-class eLearning, instructor-led, and virtual instructor-led content for Coupa Product training to serve customers, partners, and employees. They have a solid knowledge of instructional design, adult learning theory, and technical training best practices. They must possess a strong bias for action and an unwavering commitment to making our internal and external customers and partners successful.
What You'll Do:
- Stakeholder Collaboration: Partner directly with cross-functional SMEs and stakeholders to identify critical learning needs and define measurable performance objectives.
- Multimodal Development: Create and maintain diverse curricula for online, instructor-led (ILT), and virtual instructor-led (vILT) training environments.
- Evidence-Based Design: Apply core instructional design theories and principles to address performance gaps and maximize learner impact.
- Pre-Production Design: Generate comprehensive scripts, storyboards, and prototypes for stakeholder review and approval prior to final development.
- Interactive E-Learning: Leverage multimedia authoring tools (Articulate 360, Camtasia) and project management platforms (Asana) to build engaging online experiences.
- Project Ownership: Manage the end-to-end content development lifecycle, ensuring seamless collaboration between curriculum managers and delivery teams.
- Quality Assurance: Ensure all instructional materials meet rigorous quality standards and strictly adhere to established corporate writing and style guidelines.
What You Will Bring to Coupa:
- Instructional Expertise: 2+ years of experience in instructional design, curriculum management, or adult learning within a corporate training environment (SaaS preferred).
- Agile Development: Proven ability to operate in rapid 2-week development cycles, delivering high-quality learning content under tight turnaround times.
- Technical Toolset: Mastery of eLearning authoring tools including Articulate 360, Adobe Creative Cloud, Camtasia, and Microsoft Office.
- Content Design: Demonstrated skill in assessing learning needs and converting complex technical information into engaging, media-rich, and high-impact learning solutions.
- Methodology & Theory: Strong foundational knowledge of instructional design processes, taxonomy, knowledge transfer methods, and organizational development.
- Strategic Communication: Excellent writing and editing skills with the ability to simplify technical concepts and build consensus across disparate groups with competing priorities.
- Education & Validation: BA/BS degree in Education or Instructional Design required; a professional portfolio demonstrating successful project execution must be provided.
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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
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