Support insurance policyholders by answering questions on coverage, claims, billing, benefits; assist with claims and policy updates; document interactions per compliance.
Job Summary:
Provides support for insurance policyholders, answering questions about plans, claims, billing, and benefits.
Description:
Resolve inquiries from members, explain coverage details, assist with claims and policy updates, document interactions per insurance compliance.
Qualifications:
• Customer service experience
• Insurance product knowledge helpful
• Strong communication skills
Benefits:
Remote work, insurance benefits, PTO, training/certification support
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