Provide first-line support for employee travel and events through real-time monitoring, traveler assistance, incident triage and escalation, situational summaries, targeted event monitoring, mass-notification management, and rapid intelligence updates to internal teams.
Control Risks is hiring an Intelligence Analyst to support a major global technology client. The Analyst provides first-line support for employee travel and events through real-time monitoring, traveler assistance, horizon scanning, and technical intelligence support. The role focuses on rapid triage, escalation, and clear communication during developing situations.
- Monitor travel-related developments impacting employees.
- Provide first-line traveller assistance and support issue resolution.
- Assist with coordination of secure transportation and vetted third-party vendors.
- Support pre-trip advisories, briefings, and traveller outreach.
- Assist with travel-related incidents and support travellers in distress.
- Support review of upcoming events and prepare situational summaries, including but not limited to geofencing, tactical intelligence, and weather intelligence.
- Conduct targeted monitoring during event windows and escalate concerns.
- Create and manage mass-notification groups for events.
- Monitor real-time alerts, assess relevance, and escalate per workflows.
- Draft concise alerts, situation updates, and rapid assessments.
- Provide on-demand support to internal intelligence teams.
Requirements
- A bachelor’s degree in history, political science, intelligence analysis, criminal justice, or a related discipline.
- 1-3 years of experience in intelligence experience or experience working in a GSOC.
- Experience working with global risk intelligence and incident response software.
- Experience with emergency mass notification systems.
- Experience with travel risk management software platforms.
- Experience working in a collaborative environment, such as government or corporate global security operations center, emergency operations center or a major urban area fusion center.
- Experience evaluating open-source information (media, social media, and unclassified government websites) to conduct incident analysis.
- Japanese or Chinese language fluency is an added bonus.
Benefits
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
- We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
- Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
- As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
The base salary range for this position is $70000-80000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.
Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.
Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.
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