Intern, Commercial Operations Communications

POSITION SUMMARY

The Commercial Communications & Operations Summer Intern will support the enablement and enhancement of communication tools, processes, and content for Mirum’s Commercial organization. This intern will play a key role in strengthening how we communicate across our field and headquarters teams — helping create structure, consistency, and scalability as our commercial organization grows.

This is an ideal opportunity for an undergrad or graduate-level student interested in commercial operations, internal communications, organizational effectiveness, or biotech/pharma commercialization.

• This will be an 8-12-week assignment, 40 hours/week, paid internship
• Housing costs will not be reimbursed.
• Required to be on-site in Foster City, CA

Responsibilities And Main Tasks

Commercial Communications Enablement

• Develop and standardize communication templates for recurring and ad hoc commercial communications
• Manage and enhance the Commercial Communications Calendar to improve visibility and coordination
• Design and deploy a quarterly Commercial newsletter
• Develop communication plans and templates to support key initiatives and launches

Field & Leadership Communications

• Prepare and format slide decks for:
  • Monthly All-Field Calls
  • Leadership updates
  • Major commercial events (e.g., Mid-Year Meeting)
• Ensure messaging is clear, visually consistent, and aligned with strategic priorities

Tools & Platform Optimization

• Enhance and organize SharePoint and/or department site content
• Support improvements to commercial learning platforms and resource hubs
• Identify opportunities to streamline how information is stored and accessed by the field

Onboarding & Process Mapping

• Participate in the Commercial Onboarding workstream
• Help map end-to-end commercial processes and associated communication plans
• Support documentation efforts to enable future scaling of the commercial organization

 Minimum Requirements

• Currently enrolled in an undergrad or graduate program (MBA, MS, MPH, Communications, Organizational Development, or related field)
• Strong written and verbal communication skills
• Excellent PowerPoint and Excel skills; comfort with SharePoint or similar collaboration tools preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple workstreams and deadlines
• Interest in biotechnology, pharmaceuticals, or healthcare commercialization

Preferred:

• Experience in consulting, internal communications, operations, or project management
• Experience designing presentations or communication materials for leadership audiences

 Benefits For You

• Hands-on experience supporting a growing commercial organization in biotech
• Exposure to field operations, leadership communications, and cross-functional collaboration
• Insight into how commercial infrastructure scales in a rare disease company
• Mentorship from Commercial Operations leaders
• Experience presenting recommendations and deliverables to stakeholders

Please include your cover letter with your application describing your qualifications and reasoning for wanting this internship. The pay for this role will be in the $35-45/hr range. 

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