Company Description
ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
What you'll do:
Our Global Talent (HR) organization is hiring for highly motivated interns that will be working in any of the following groups below:
Global Talent Care Delivery & Process Excellence Intern:
GT Care is our HR Shared Services team, who provide the support and service for all general HR inquiries, as well as key moments that matter in the employee lifecycle (e.g. onboarding/offboarding). A GT Care intern would

• Analyze user experience data and provide recommendations to address business needs
• Document, review and ensure that all quality and change control standards are met
• Collaborate and pair with other Global Talent team members (HR Business Partners, Recruiting, Care Delivery, etc.) to map system solutions
• Create solutions where information is easy to find, consume, and understand
• Communicate ideas and solutions to end user and product team members
• Participate in and contribute to learning activities around modern software design and developing core practices (communities of practice).

Talent Acquisition Intern:
Our Talent Acquisition team is on an incredible multi-year journey to define and build best in class recruiting from the ground up.

• Support candidate coordination in partnership with Recruiters and Recruiting Coordinators
• Create an outstanding experience for candidates
• Educate and enable the Talent Acquisition (TA) team and business to scale by advising on TA policies and process steps
• Develop strong working relationships with recruiters, hiring managers and candidates
• Participate in both team- and organization-wide initiatives and assist with various Talent Acquisition/Global Talent projects

Early in Career Hiring Intern:
Our Early in Career team drives organizational growth and culture by hiring and developing future generations of ServiceNow leaders and innovators. An Early in Career Hiring intern would:

• Own key projects/deliverables such as defining policy and process for EIC referrals
• Enable sourcing readiness by leading an EIC referral drive during the summer for season kick off
• Partner to support the internship program in key events.
• Engage in all aspects of the recruiting lifecycle from sourcing to screen, to closing candidates
• Oversee all aspects of projects and work cross-functionally with key stakeholders.
• Set deadlines, assign responsibilities, and monitor and summarize progress of project(s).
• Be the main driver in ensuring that projects come to completion and will get the opportunity to present your findings to upper management.
• Learn about change management and communications for projects you are involved in.

DIBS Program Support Intern:
Diversity, Inclusion and Belonging (DIBs) is central to ServiceNow's values, and we are weaving it every aspect of how we recruit. Our DIBS Programs Team lead projects and partnerships that help to create a richly diverse and equitable workforce where every candidate feels moments of belonging. A DIBs Program Support Intern would:

• Assist in building and coordinating virtual recruiting events
• Support the launch of internal virtual training sessions
• Partner with the Talent Brand team to develop talent brand content (incl. videos)
• Develop quick reference guides and other educational tools for the recruiting team, hiring managers and interviewers.
• Develop communication materials across various channels to increase awareness and understanding of DIBs among employees

Qualifications
Who you are:

• Actively enrolled in an accredited university as a full-time student, pursuing a Bachelors Degree in Human Resources, Social Science, or related field
• Must be returning for at least one final term after the summer internship
• Excellent communicator and collaborator, with an aptitude for building strong relationships with both team members and stakeholders
• Desire to eventually work in an HR function for a technology company.
• Ability to work in a fast-paced environment.
• Bias toward execution, a doer that pays attention to details.
• Strong personal accountability to achieve goals and meet delivery dates
• Creativity and confidence to bring new ideas and provide feedback and input
• Passion for diversity, inclusion and belonging
• Experience in managing projects and knowledge of diversity and inclusion.

Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
Work Personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.