IT Assistant (Web Development Focus)

This is a remote position.

• Provide day-to-day IT support to the team, including troubleshooting hardware, software, and network issues.
  

• Assist in maintaining and updating the company website (content updates, layout improvements, and performance optimization).
  

• Collaborate with marketing or design teams to implement website enhancements and ensure a user-friendly experience.
  

• Manage website hosting, domain, and email configurations.
  

• Support the setup and maintenance of office devices, accounts, and access controls.
  

• Ensure data security, perform regular backups, and assist in implementing IT policies and best practices.
  

• Help document IT processes and provide basic technical training to employees when needed.
  

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  

• Proven experience in IT support or a similar role is an advantage.
  

• Strong knowledge of computer systems, mobile devices, and troubleshooting techniques.
  

• Familiarity with Windows, MacOS, and/or Linux environments.
  

• Basic understanding of networks (LAN/WAN), internet protocols, and cloud services.
  

• Excellent problem-solving, communication, and customer service skills.
  

• Ability to prioritize tasks and work independently or as part of a team.
  

• Experience with web hosting platforms (e.g., cPanel, GoDaddy, AWS, etc.)
  

• Graphic design or content management experience.
  

• Basic SEO or Google Analytics knowledge.
  

• Experience managing email systems or cloud services (e.g., Google Workspace, Microsoft 365)
  

• Competitive salary package
  

• Opportunities for training and career growth
  

• Supportive and collaborative team environment
  

• Work-from-home
  

• HMO upon regularization
  

• Government-mandated Benefits
  

• 13th-month pay