Leads digital transformation, e-commerce growth, enterprise system architecture, ERP/SAP implementation, and global technology initiatives. Oversees application and platform development, system integration, infrastructure scalability, security, compliance, and technology roadmaps. Manages and mentors technology teams while aligning IT strategy with business objectives, customer experience, operational efficiency, and international expansion.
Position Overview
This role focuses on leading the business's digital transformation through e-commerce innovation, technology-driven growth strategies, and comprehensive app/system development. The IT Director will be responsible for establishing and implementing strategies for organizational and product growth, enhancing the global system architecture, and developing ERP/SAP systems to streamline operations and enable scalable growth.
Key Responsibilities
- Strategic Direction & Technology Leadership
- Lead the development and implementation of a comprehensive technology strategy to support e-commerce growth and broader business goals.
- Establish and guide long-term system and app development roadmaps, focusing on scalable architecture and next-generation solutions.
- Drive technology alignment with business objectives, optimizing operational efficiencies and customer experience across digital channels.
- E-commerce Platform & Product Development
- Oversee the design, development, and enhancement of e-commerce platforms to improve functionality, scalability, and customer engagement.
- Collaborate with cross-functional teams to drive user-centric solutions, integrating UX/UI best practices and enhancing the digital product portfolio.
- Monitor emerging trends in e-commerce, mobile applications, and related technologies to stay ahead of the competition.
- ERP & SAP System Implementation
- Lead ERP/SAP system implementation and integration initiatives, ensuring alignment with business processes and scalability.
- Develop an efficient ERP framework to support operations, data management, and workflow automation.
- Oversee ongoing system configuration, upgrades, and maintenance for optimal performance and compliance.
- System & Application Management
- Direct and oversee system architecture and product development, establishing best practices for software development, data security, and infrastructure management.
- Manage and mentor the technology team, fostering a collaborative culture that encourages innovation, skill development, and accountability.
- Design and implement strategies for system integration, seamless user experience, and process optimization.
- Global Infrastructure & Growth Initiatives
- Drive global technology initiatives and set up a scalable system infrastructure that supports international expansion.
- Lead the selection and integration of enterprise-level systems, including ERP and CRM platforms, to support business growth.
- Facilitate the development and implementation of security and compliance frameworks for international markets.
Qualifications
- Bachelor’s or Master’s degree in Information Technology, Computer Science, or related fields; certifications in ERP, SAP, or related areas preferred.
- 7+ years of experience in technology management, including a strong background in e-commerce and ERP/SAP systems.
- Proven track record in overseeing technology roadmaps, system integration, and e-commerce platform growth.
- Proficiency in ERP/SAP system setup, configuration, and maintenance, with experience in supporting enterprise-level digital transformations.
Skills and Competencies
- Strong technical knowledge in digital transformation, cloud computing, ERP/SAP systems, and database management.
- Proven leadership in managing technology teams, with strong project management and interpersonal skills.
- Proficiency in programming languages, system architecture, and UX/UI development best practices.
- Strategic thinking with a deep understanding of digital commerce trends and global technology scaling requirements.
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