IT G&A Business Partner

Responsibilities

• Own the strategy, delivery, and ongoing optimization of Finance, Accounting, Legal, HR, and Commercial systems to support business growth, operational efficiency, and regulatory compliance.
• Document, analyze, and continuously improve end-to-end business processes and workflows, identifying opportunities for automation and reduction of manual activities.
• Partner closely with functional leaders to understand business needs and translate them into system solutions, including development of business cases, cost-benefit analyses, and ROI assessments for new implementations or enhancements.
• Lead the full system lifecycle from intake and vendor selection through implementation, validation, go-live, and post-launch support, including requirements gathering, configuration, SOX validation, testing, training, and stabilization.
• Establish and manage change control processes and lead system upgrades, patches, and enhancements to ensure system reliability, security, and compliance.
• Champion IT governance by driving consistent application of policies, procedures, and best practices across all G&A systems.
• Ensure the accuracy, completeness, and integrity of SOX-relevant data through system controls, audits, and reconciliations.
• Develop and deliver dashboards, reports, and analytics that provide leadership with clear insights into business performance, system health, and operational KPIs.
• Ensure all supported systems comply with applicable regulatory and privacy requirements, including FDA regulations, GDPR, and other biotech and life sciences standards.
• Develop, maintain, and audit system validation and SOX documentation.
• Implement and enforce security controls to protect sensitive information, including patient data, employee records, and proprietary research.
• Act as an escalation point and hands-on problem solver for critical G&A system issues, balancing strategic leadership with operational execution.
• Collaborate with IT leadership and business stakeholders to define and maintain a cross-functional G&A systems roadmap aligned with corporate priorities.

Qualifications

• Bachelor’s degree in Business, Information Technology, Computer Science, Finance, or a related discipline; MBA or MS preferred.
• 10+ years of experience in a Business Systems Analyst, IT Business Partner, or similar role, ideally within biotech, life sciences, or a public company environment.
• Proven experience supporting Finance, Accounting, Legal, HR, and Commercial systems such as ERP, P2P, ADP, CLM, CRM, and related platforms.
• Strong understanding of system integrations, configuration, testing, and SOX-compliant system support.
• Demonstrated expertise in compliance requirements, including Sarbanes-Oxley, FDA regulations, Sunshine Act, HIPAA, and GDPR.
• Advanced analytical and problem-solving skills, with the ability to perform gap analysis, gather requirements, and design scalable, efficient solutions.
• Strong technical acumen, including experience with SQL, data analytics, and reporting tools such as Power BI.
• Ability to translate complex business needs into clear technical requirements and system designs.
• Solid understanding of the drug development lifecycle and foundational principles of cell and gene therapy.
• Proven process improvement mindset with a track record of driving efficiencies across enterprise systems.
• Strong project management capabilities, with the ability to manage multiple initiatives concurrently.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with senior leadership and cross-functional stakeholders.
• Highly organized, detail-oriented, and customer-focused, with a proactive approach to issue resolution and continuous improvement.