Design and develop IVR and CX applications by collaborating with stakeholders, implementing business and technical requirements, performing hands-on development, and coordinating with project managers to ensure timely, high-quality delivery.
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a IVR Developer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Work with team members to understand business and technical requirements
- Develop applications which meet business and technical requirements
- Hands-on application development in a team environment
- Work closely with Project Manager to ensure on-time, quality delivery
Requirements
- 3+ years of IVR development experience
- 5+ years of J2EE or .NET development experience
- 5+ years of Eclipse or similar IDE experience
- 2+ year of MVC based framework experience
- Expert in OOD, OOP and Design Patterns
- Excellent verbal and written communication skills
Salary is DOE and is extremely competitive.
PTP San Francisco, California, USA Office
San Francisco, CA, United States
Similar Jobs
Information Technology
Design, develop, and deliver cloud-engineered, stateful IVR applications. Collaborate with team and project manager to meet business and technical requirements. Perform hands-on development, execute SQL for configuration, and ensure timely, quality delivery of CX solutions.
Top Skills:
CloudDesign PatternsIvrJavaJava EeMvcOodOopSpring BootSpring CoreSQL
Events • Food • Travel • Hospitality • Hotels & Resorts
Leads hotel-level digital marketing for a portfolio of high-revenue properties. Develops and optimizes paid search, paid social, display, video, and metasearch campaigns; recommends budgets; analyzes commercial performance data; communicates insights to hotels and senior leaders; coordinates hotel, agency, and enterprise partners; drives testing, program innovation, and team development.
Top Skills:
Adobe AnalyticsGoogle AdsMeta AdsSalesforce
Events • Food • Travel • Hospitality • Hotels & Resorts
Manages contingent workforce and service-category sourcing, supplier performance, pricing, contracts, compliance, technology adoption, and continuous improvement. Analyzes spend, market, supplier, and operational data to identify savings and improve program performance. Partners with property leaders and corporate teams including Supply Management, HR, Legal, Finance, and Technology. Leads sourcing projects from supplier evaluation through contract implementation and provides contingent workforce expertise across Hilton’s properties and brands.
Top Skills:
Business Intelligence ToolsExcelVendor Management SystemsWorkforce Technology
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
