Administer and enhance the Atlassian suite (Jira Core/Software/Service Desk, Confluence) including installing, configuring, maintaining, building dashboards, data structures, governance, training teams, creating metrics/reports (eazyBI), recommending plugins, and documenting processes to support Agile and non-Agile projects.
Job Description
Job Title: Jira Admin
Location: San Francisco, CA
Duration: 12 Months
Client: SAP
- Installing, configuring, maintaining, administering, and enhancing JIRA Core, JIRA Software, Confluence, JIRA Service Desk, and key 3rd party add-ons (Tempo Timesheets etc)
- Create new accounts, manage permissions, and build dashboards
- Creating and maintaining data structures
- Experience training teams on the Atlassian suite of products
- Configure metrics, dashboards, reports, and advanced filters in JIRA/eazyBI/Confluence to provide end-users and business leadership with meaningful - operational/performance metrics and status reports
- Research and provide recommendations on Atlassian products & plug-ins to support project objectives
- Document and communicate requirements, processes and change requests to ensure the delivery of solutions that meet the needs of the business
- Provide recommendations to various lines of business on best practices and standardization in implementing and leveraging processes within the Atlassian Suite
- Recommend, design, and develop JIRA/Confluence frame work for managing and reporting on Agile and Non-Agile projects
- Create and maintain Confluence site structure to meet growing project needs
- Maintain healthy JIRA and Confluence project environment by periodically reviewing configurations, permissions, workflows, dashboards, integration, and logs
- Create and maintain a governance plan for JIRA and Confluence
- Create and maintain detailed technical and user-facing documentation
All your information will be kept confidential according to EEO guidelines.
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