JM Wireless - CA Redwood City RSM - Metro by T-Mobile

Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology! Bilingual English/Spanish / Special Incentives Available

Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driving force behind an energetic team poised for success! 

In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel.

And here’s the best part: individual commissions are paid twice a month—yes, twice! And no one else in the industry is doing that. That means you can see your hard work pay off more often and keep your earnings growing faster!

If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career—come be a part of our winning team! 

Average Hourly + Commission Total Compensation: $30 - $62 an hour with limitless growth potential—your success is in your hands!

Key Responsibilities

Team Leadership & Development

• Recruit, hire, and train top-tier sales talent
• Foster a high-performance culture through motivation, coaching, and regular feedback
• Conduct employee performance evaluations and guide team development
• Manage staff scheduling and ensure adequate coverage during peak hours

Sales & Customer Engagement

• Drive store sales and achieve or exceed performance goals
• Championing a customer-first approach, ensuring satisfaction and loyalty
• Acquire and maintain customers
• Empower team members to deliver personalized solutions and close sales
• Conduct weekly staff meetings and setup sales goal expectations
• Model and support effective upselling, cross-selling, and account activation strategies

Operational Excellence

• Oversee day-to-day operations including merchandising, inventory, and store appearance
• Ensure all company policies and operational procedures are followed consistently
• Manage cash handling and POS transactions with accuracy
• Track and analyze store performance metrics to identify areas for improvement
• Execute visual merchandising standards to maximize sales and make sure the store is brand ready

Qualifications

• Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:
• Associate or bachelor’s degree with course work in business, accounting, marketing or management.
• 1-2 years’ experience in retail sales management (wireless industry preferred)
• Proven ability to meet or exceed sales goals
• Availability to work a flexible schedule, including evenings, weekends, and holidays
• Reliable Transportation

Skills & Attributes

• Strong leadership and team-building skills
• Excellent interpersonal and communication abilities
• Strategic thinker with strong analytical and problem-solving skills
• Deep understanding of wireless products, plans, and trends
• Adaptable to changing priorities and a fast-paced environment

Benefits 

• Competitive base salary with uncapped commission potential
• Medical, dental, Vision, Life Insurance and 401K with match for FT employees 
• Supplemental insurance available
• Career advancement opportunities within a growing company
• Ongoing training and professional development

Work Environment:

• Ability to stand for long periods of time
• Ability to lift objects weighing up to 40lbs
• Full Time (45 hours) availability

Ready to connect with people through the power of wireless technology? Join us and turn your passion into a rewarding career—where every day is an opportunity to innovate, inspire, and succeed! Plus, with our twice-a-month commission payments, you’ll see your efforts rewarded more often than anywhere else. Don’t miss out—be part of something truly exciting!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.