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Expert VA LLC

Knowledge Architect & Learning Systems Lead

Posted 3 Days Ago
Remote
Hiring Remotely in USA
Senior level
Remote
Hiring Remotely in USA
Senior level
Lead design and implementation of company-wide knowledge management and learning systems. Build scalable onboarding, playbooks, SOPs, and learning pathways. Capture and organize subject-matter expertise, improve team learning and performance, and apply AI and modern learning tools to accelerate knowledge creation and access. Partner with business leaders to institutionalize continuous learning and operational excellence.
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This is a remote position.

Great companies don't just hire talented people—they make it easy for everyone to learn, improve, and succeed.

We're looking for a leader who can turn knowledge into a competitive advantage.

If you're passionate about capturing expertise, designing learning systems, and helping organizations scale without losing what they know, this could be the role for you.

This isn't a traditional Learning & Development role.

You'll work with leaders across the business to build the systems, playbooks, onboarding experiences, and knowledge resources that help teams perform consistently and grow with confidence.

What You'll Own
  • Design and lead the company's knowledge management and learning systems

  • Build scalable onboarding programs, playbooks, SOPs, and learning pathways

  • Capture expertise from leaders and subject matter experts before it's lost

  • Create knowledge systems that make information easy to find, understand, and apply

  • Improve how teams learn, collaborate, and share best practices

  • Use AI and modern learning tools to make knowledge creation and access faster and more effective

  • Help leaders build a culture of continuous learning and operational excellence



RequirementsWhat We're Looking For

We're looking for someone who has built learning systems—not just training materials.

You may be a great fit if you've:

  • Designed onboarding, knowledge management, or organizational learning programs

  • Built playbooks, SOPs, documentation, or learning resources used across multiple teams

  • Worked closely with business leaders to capture and organize institutional knowledge

  • Improved employee performance through better learning experiences and knowledge sharing

  • Led learning, instructional design, knowledge management, or organizational development initiatives

Bonus Points If You Have Experience With
  • Learning Management Systems (LMS)

  • Knowledge base platforms such as SharePoint, Confluence, or Notion

  • AI-assisted content creation and knowledge management tools

  • Instructional design, curriculum development, or adult learning principles

  • Fast-growing or multi-location organizations

You'll Thrive Here If You...
  • Love bringing structure to complex information

  • Think in systems rather than individual documents

  • Enjoy helping others learn and succeed

  • Ask "How do we make this repeatable?" instead of solving the same problem twice

  • Believe great organizations learn faster than their competitors



BenefitsWhy Join Us?

You'll help build one of the company's most valuable long-term assets—its knowledge.

Your work will influence how quickly new hires become productive, how consistently teams perform, and how effectively the organization captures and shares what it learns.

If you want to build something that will shape the company for years to come, we'd love to meet you.
-HMO

-Paid Time Off
-Growth Opportunites


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