itD is seeking a Lab Administrator to ensure the smooth operation, maintenance, and readiness of engineering lab infrastructure across multiple locations. This role supports engineering teams by managing hardware assets, coordinating installations, resolving infrastructure issues, maintaining testbed readiness, and maximizing the availability and utilization of lab resources. The ideal candidate will bring hands-on experience with networking hardware, lab infrastructure, and troubleshooting while delivering reliable, high-quality support in a fast-paced engineering environment.
Location: On-site - San Jose, CA / Milpitas, CA
Duration: 12 months
Pay Rate: $30 - $30.60 hourly
We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities:- Coordinate rack-and-stack activities with Lab Support teams to ensure timely deployment of engineering hardware.
- Install, configure, and maintain routers, switches, servers, optics, power shelves, and related infrastructure.
- Build, configure, and validate engineering testbeds based on technical requirements.
- Perform chassis assembly, line card installation, hardware upgrades, and initial hardware verification and health checks.
- Troubleshoot infrastructure and hardware issues, including cabling, network connectivity, PXE boot failures, device bring-up, image loading, and power-related issues.
- Ensure testbeds are fully operational by verifying power, cooling, network connectivity, topology configuration, and console access prior to engineering handoff.
- Manage hardware inventory, asset tracking, equipment movement, documentation, and device replacements to support efficient lab operations.
- Attend regular internal practice community meetings.
- Collaborate with your itD practice team on industry thought leadership.
- Complete client case studies and learning material (blogs, media material).
- Build out material to contribute to the Digital Transformation practice.
- Attend internal itD networking events (in person and virtual).
- Work with leadership on career fast-track opportunities.
- Minimum of 3 years of experience supporting engineering labs, data center environments, or related infrastructure.
- Strong knowledge of networking fundamentals and network troubleshooting, including connectivity and routing protocols.
- Experience booting and loading images on routers.
- Experience bringing up and supporting large-scale network topologies.
- Hands-on experience installing and troubleshooting routers, switches, and related networking hardware.
- Knowledge of traffic generators, Linux systems, switches, and routers.
- Experience with rack-and-stack operations, fiber and copper cabling standards, and hardware installation.
- Familiarity with PXE boot, provisioning, hardware diagnostics, inventory management, asset tracking, and technical documentation.
- 3–5 years of experience supporting engineering lab environments.
- Experience supporting large engineering or cross-functional technical teams.
- Experience configuring and maintaining engineering testbeds.
- Strong organizational, communication, collaboration, problem-solving, time management, and multitasking skills with a customer-focused support mindset.
- Bachelor's degree in a relevant field or equivalent work experience required.
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.
The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.
Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
itD Campbell, California, USA Office
300 Orchard City Dr, Campbell, California, United States, 95008 2946
itD San Francisco, California, USA Office
600 California St, San Francisco, California, United States, 94108 2704
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