Lead Data Analyst, Product

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

As the Lead Data Analyst of Product Analytics, you and your team will shape the customer experience through high-quality experimental design and hypothesis testing. You will work cross-functionally with product managers, growth leads, designers, and engineers in a fast-paced collaborative environment. Your knowledge of A/B testing and digital analytics, combined with your background in experimental design, will allow Hims and Hers to build best-in-class customer experiences. This position will report to the Senior Manager of Product Analytics.

• Design experiments and provide actionable and scalable recommendations from the results

• Deliver in-depth analyses that are statistically sound and easily understood by non-technical

  audiences

• Work with your team to curate the experimentation roadmap for the product and growth teams

• Enable data self-service by designing templates that are easy to understand using relevant KPIs

• Collaborate across analytics, engineering, and growth teams to improve the customer experience

• Distill your knowledge of tests into playbooks that can be implemented and utilized to help us transform our digital experience

• Identify causal relationships in our data using advanced statistical modeling

• Segment users based on demographic, behavioral, and psychographic attributes to tailor product experiences and lifecycle communications

• Align analytics initiatives with broad business objectives to build long-term value

• Conduct deep-dive analyses to answer specific business questions and provide actionable recommendations to product and growth teams

• 8+ years of analytics experience

• 5+ years of experience in A/B testing

• Experience working with subscription metrics

• A strong work ethic and the drive to learn more and understand a problem in detail

• Strong organizational skills with an aptitude to manage long-term projects from end to end

• Expert SQL skills

• Extensive experience working with data engineering teams and production data pipelines

• Experience programming in Python, SAS, or R

• Experience in data modeling and statistics with a strong knowledge of experimental design and statistical inference

• Development and training of predictive models

• Advanced knowledge of data visualization and BI in Looker or Tableau

• Ability to explain technical analyses to non-technical audiences

• Advanced degree in Statistics, Mathematics, or a related field

• Experience with price testing and modeling price elasticity

• Experience with telehealth concepts

• Project management experience

• DBT, airflow, and Databricks experience

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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