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Epiq

Lead Office Services Specialist - Legal

Posted 2 Days Ago
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In-Office
Los Angeles, CA
24-24 Hourly
Junior
In-Office
Los Angeles, CA
24-24 Hourly
Junior
The Lead Office Services Specialist provides administrative support including mail, copy, reception, hospitality, and facilities services while ensuring quality and client satisfaction.
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Job Description:

Opensity Solutions is hiring a Lead Service Specialist to join our organization at our prestigious client's LA Arts District office. This position will provide various administrative support to our clients which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team

Essential Job Responsibilities

  • Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule

  • Copy Services includes accurately producing copy, print and scan projects per written instructions

  • Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner 

  • Hospitality Services includes coordination and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed

  • Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

  • Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns

  • Works independently on assigned production tasks

  • Handles client complaints as they arise such as: lost parcel, damaged packages, untimely deliveries and other similar situations

Qualifications & Requirements

  • High School Diploma or GED

  • Minimum of 2 years of professional work experience, preferably in an office services environment

  • Strong written and verbal communication skills with ability to resolve complaints

  • Ability to multitask with attention to detail

  • Working knowledge of MS Word, Excel and Outlook

  • Ability to lift or move 40 lbs. or greater

  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

  • Ability to walk, bend, kneel, stand or sit for an extended period of time

  • Parking is provided at no charge

The Compensation range for this role is up to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation will be dependent upon the individual's location, skills, experience and qualifications.

#INDHP

    This position is part of the Opensity Solutions team.  For Information on Opensity’s benefits please visit opensitybenefits.com.


    Opensity is a technology‑enabled managed services organization that helps leading law firms and professional services organizations modernize how their operations run. We bring together talented people, innovative technology, and integrated services to create scalable, efficient environments where teams can do their best work and grow their careers.

    It is Opensity’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Opensity’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition, Opensity will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Opensity is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Opensity will consider for employment qualified applicants with arrest and conviction records.

    Top Skills

    Excel
    Ms Word
    Outlook

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