Lead Product Manager, Data Platform Experience

About the Role

What if marketers could see, trust, and act on their customer data in real time — without needing to understand the underlying systems?

At Attentive, we’re building the data experience layer that makes this possible. This role sits at the center of how raw behavioral data becomes intelligent, revenue-driving customer engagement.

As the Lead PM for Data Platform Experience, you will own how customers understand, monitor, and trust the data flowing through Attentive’s platform. This role sits at the intersection of product design and platform architecture: you’ll translate complex data infrastructure into intuitive, self-service experiences that marketers and internal teams can confidently rely on. Acting as the tip of the spear for company-wide initiatives like alerting, observability, and data transparency, you’ll work closely with Engineering, Design, Support, and Customer Success to make technically sophisticated systems simple, trustworthy, and resilient — turning our data platform into a differentiated product experience.

What You’ll Accomplish

• You’ll lead the transformation of our data platform from invisible infrastructure into a visible, differentiated product experience.
• Define how customers are proactively informed of data issues before they impact campaign performance.
• Deliver a reimagined UI experience that gives marketers transparent visibility into how their data flows through Attentive’s platform — transforming invisible infrastructure into intuitive, actionable insights.
• Partner with Engineering and Design leadership to build scalable customer facing tooling that decreases enterprise customer time-to-value
• Collaborate with Customer Success, GTM, and Support teams to operationalize data transparency, ensuring customers have confidence in the accuracy and reliability of the data powering their campaigns.

Your Expertise

• You have 5–7 years of experience in product management, ideally working on platform, data infrastructure, or observability products at a SaaS company.
• You’ve built customer-facing products, not just internal systems.
• This is not a pure infrastructure role — success is defined by user adoption and experience quality
• You’re comfortable engaging deeply with technical concepts — from onsite data collection to event instrumentation and data pipelines to alerting and monitoring systems — and can translate them into clear, user-facing solutions.
• You’re design-minded and care deeply about product usability — you instinctively look for ways to simplify, visualize, and clarify how systems work.
• You’re a strategic communicator who can drive alignment across Engineering, Design, and GTM teams, balancing user experience goals with platform reliability and scalability.
• You’re data-driven and measure success through adoption, reliability, and user trust, not just feature delivery.
• You thrive in ambiguous, cross-functional environments, where success requires connecting technical depth with customer empathy.
• Bonus: You have experience with marketing or analytics platforms, or have previously worked on data observability, tagging, or event tracking system

Wondering what your day could look like as a PM at Attentive? Take a peek at this fun day in the life of a Product Manager here!

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $190,000 - $220,000 + equity + benefits
• Our salary ranges are determined by role, level and location

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