Lead UX Designer - Enterprise Communications

About this role:
This role will lead design strategy and execution for high-impact employee-facing digital products, ensuring experiences are intuitive, accessible, and aligned with business goals. You'll play a pivotal role in shaping how employees interact with key platforms and communications across the enterprise, while mentoring others and influencing design culture across teams. This position offers a hybrid work schedule and can be based in Charlotte, NC; Minneapolis, MN or San Francisco, CA. The Wells Fargo job profile is Lead Product Designer.
In this role, you will:

• Design Leadership: Own end-to-end design for enterprise digital products, from discovery through delivery. Champion design thinking and user-centered methodologies.
• Data-Informed Design: Leverage analytics, user research, and feedback loops to inform design decisions and optimize experiences.
• Design Systems: Develop and maintain scalable design systems to ensure consistency across platforms.
• Stakeholder Engagement: Facilitate design reviews and communicate design rationale to stakeholders.
• Cross-Functional Collaboration: Partner with content strategists, developers, researchers, and business stakeholders to align design with strategic objectives.
• Platform Optimization: Enhance global navigation, SEO, and accessibility across enterprise sites. Ensure compliance with WCAG/ADA, brand, and legal standards.
• Design Execution: Create wireframes, storyboards, and prototypes to deliver intuitive, high-impact products.
• Mentorship & Influence: Guide junior designers and contribute to team rituals that foster growth, innovation, and excellence.
• Agile Execution: Represent UX on SCRUM teams and collaborate with Technology to ensure optimal implementation of design specifications.
• Impact Measurement: Define and track success metrics to evaluate design effectiveness and inform future iterations.

Please include a link to your design portfolio showcasing UX strategy, interaction design, and accessibility best practices. Submissions without a portfolio will not be considered.
Required Qualifications:

• 5+ years of Online and Digital Product Design, Information Sciences, Graphic, and Visual Arts experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience leading end-to-end design initiatives for enterprise-level digital products.
• Experience applying data-driven insights from user research and analytics to inform design decisions.
• Experience building scalable design systems that ensure consistency across platforms and teams.
• Experience collaborating cross-functionally with developers, researchers, and strategists.
• Experience using Adobe Creative Cloud and Figma to create high-quality design assets.

Office Locations & Pay Ranges:

• 401 South Tryon Street - Charlotte, NC ($119,000 to $187,000)
• 600 South 4th Street - Minneapolis, MN ($131,000 to $206,000)
• 333 Market Street - San Francisco, CA ($143,000 to $224,000)

Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$119,000.00 - $224,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
24 Oct 2025
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.