Leadership Development Specialist

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Job Details:

The Leadership Development Specialist designs, facilitates, and coordinates leadership and organizational effectiveness programs that build capabilities at scale. The role blends instructional design, virtual facilitation, and program operations (communications, logistics, analytics) to deliver engaging learning experiences for leaders and emerging leaders. Success requires a creative content builder, a confident facilitator, and a detail-oriented program coordinator who partners effectively across the organization to ensure alignment, quality, and measurable impact.

Essential Responsibilities

• Design and build e-learning courses using authoring tools (Articulate Rise/Storyline) and PowerPoint.
• Apply ADDIE and adult learning principles to create high-impact learning assets (participant guides, facilitator materials, job aids, microlearning).
• Maintain and continuously improve content quality with strong writing, proofing, and editing standards; ensure brand and accessibility alignment.
• Apply light graphic design (PowerPoint, Canva, Adobe tools) for visual engagement and clarity.
• Design and maintain web pages/digital learning portals for program communications and learner engagement.
• Facilitate and/or host monthly virtual learning sessions (2–3 per month).
• Coordinate quarterly live leadership development events, managing end-to-end logistics, vendor/venue coordination, and on-site support (attending approx 1–2 events annually).
• Manage program communications, scheduling, stakeholder alignment, and participant engagement.
• Track participation, survey results, and outcomes via Cornerstone LMS analytics; produce timely reports and insights.
• Conduct post-event follow-up (reporting, communications, reinforcement activities) and drive continuous improvement based on data and feedback.
• Collaborate with cross-functional partners, subject matter experts, and business leaders to clarify needs, align expectations, and ensure programs meet strategic objectives.
• Enable facilitators and champions with clear goals, content, and delivery standards; coach partners on facilitation best practices.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.

Non-Essential Responsibilities

• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

• Bachelor's Degree Human Resources, Education, Organizational Development, or related field (or equivalent work experience) required.

Professional Experience

• 2+ years Learning & Development, Training, or Program Coordination, with direct experience in e-learning development and virtual facilitation required.
• Hands-on experience with Cornerstone LMS (or comparable) for reporting, tracking, and analytics required.
• Experience in leadership development or talent management programs preferred.
• Familiarity with JDX/job architecture for role alignment and capability modeling preferred.

Skills List

• Instructional design expertise (ADDIE, adult learning theory).
• Strong virtual and in-person facilitation skills; comfortable presenting on camera.
• Exceptional writing, proofing, and editing for clarity and audience appropriateness.
• Technical proficiency with Articulate (Rise/Storyline), Canva, and Workday for content creation, design, and HRIS integration.
• Graphic design capability (PowerPoint, Adobe Suite).
• Project management and organizational skills in a fast-paced environment.
• Collaboration and communication skills; ability to influence without authority.
• Business acumen, operational excellence, performance alignment, growth mindset.

Knowledge

• Adult learning principles and blended learning strategies: High
• Leadership capability frameworks and coaching approaches: Medium
• Cornerstone LMS operations: High
• Workday HRIS functionality: Medium
• Authoring tools (Articulate Rise/Storyline): High
• Microsoft 365 Suite: Medium

Licenses and Certifications

• None required; certifications in instructional design or leadership development preferred.

California Residents

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

#LI-Remote

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs 

• 401(k) with employer matching 

• Mental health and life resources  

• Medical, dental, prescription, and vision plans  

• Get paid on-demand

•  Base pay or uncapped commission

• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range $70,000 to $75,000 of per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

 

Legal authorization to work in the United States without the need for sponsorship.  We require proof of eligibility to work in the United States. 

EOE/Vet/Disability

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: .

Applicants for Philadelphia Jobs

Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: https://www.phila.gov/documents/fair-chance-hiring-law-poster/.  Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job.

Diverse Candidates are Encouraged to Apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.