The Learning and Development Specialist will design engaging training content for Registered Dietitians, emphasizing competency-based learning and management of training modules, while aligning with company objectives.
About us:
Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food. In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.
At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:
👥 Customer First - You start with the member and work backwards.
🚀 Make It Happen - You act with urgency, use data, and hold high standards.
🤝 One Team - You collaborate with respect and commit as a group.
Whether you're a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.
About the role:
We are looking for a creative, tech-savvy Instructional Designer/ Learning & Development Specialist to revolutionize how we train our network of 1099 and W2 Registered Dietitians. This isn't about creating click-through slideshows; it’s about taking complex clinical and product training and turning it into fun, gamified, and competency-based learning experiences.
You will be the architect of our RD onboarding and ongoing education, ensuring every training module drives data-driven metrics toward our company OKRs. This is a mostly asynchronous role, perfect for a self-starter who enjoys deep work but can collaborate effectively during 2–3 hours of weekly meetings.
This is a 30-hour remote position, not available in WA, NY or CA.
You will:
- Design & Beautify: Use Articulate Storyline and Rise 360 to create visually stunning and engaging training content.
- Competency-Based Learning: Shift training from passive consumption to active mastery. You will design assessments that prove an RD can apply what they’ve learned in a real-world clinical setting.
- LMS Management: Own the WorkRamp environment. Upload SCORM files, monitor completion reports, and troubleshoot bugs to ensure a seamless user experience.
- Strategic Alignment: Map training outcomes to company OKRs and data-driven metrics. You’ll ensure that better training leads to better clinical outcomes.
- Content Maintenance: Monitor the onboarding path and update training modules in real-time as the Product team releases enhancements.
- Documentation: Maintain a meticulous change log so the Clinical Education team is always aligned on the latest updates.
You are:
- A Finisher: You take initiative from day one and see complex projects through to the finish line without needing constant reminders.
- Creative & Modern: You know how to gamify content and keep it current. You have an eye for design and care deeply about the user experience (UX).
- Multitasker: You can balance creating new modules while simultaneously updating existing ones for a large network of providers.
- Tech-Fluent: You are an expert in Articulate 360 and have experience managing SCORM files within an LMS (WorkRamp experience is a huge plus).
- Analytical: You don't just create content; you care if it works. You use data to see where RDs might be struggling and adjust accordingly.
You have:
- 2+ years of experience in Instructional Design or Learning & Development, preferably within healthcare or clinical education.
- Expertise in Articulate Storyline and Rise 360.
- WorkRamp experience is a plus!
- Proven experience building competency-based programs (proving skill acquisition, not just attendance).
- Strong communication skills for weekly 1:1s and team syncs.
Note: This is a 30-hour/week position working 5 days/week
About our benefits and perks:
Remote-First Company
Flexible Unlimited PTO
Healthcare Coverage (Medical, Dental, Vision)
401k and FSA
Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Top Skills
Articulate Storyline
Rise 360
Scorm
Workramp
Foodsmart San Francisco, California, USA Office
564 Pacific Ave, San Francisco, CA, United States, 94133
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