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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
Technical Project and Program Managers manage the development and implementation process of a company’s products and services. They do not have responsibility over product development, but this role does require a technical background in order to complete overall project management responsibility.
What you’ll do:
- Act as an internal technical consultant to ensure Lifecycle Marketing teams are fully leveraging tools and technology capabilities in their campaign and program strategies
- Contribute toward documentation that will be utilized by development and operations specialists on the Lifecycle Marketing team
- Identify, scope, and prioritize Lifecycle Marketing tech and data needs across select lines of business
- Partner with various Product and Engineering teams to fully articulate and clarify requirements
- Contribute to product definition and requirement documentation processes, ensuring that Lifecycle Marketing outputs deliver against expectations
- Assist in communication, evangelism, and training on new tools, features, and capabilities
- Collaborate regularly with other Lifecycle TPMs
What you’ll need:
- 2+ years of experience in digital/lifecycle marketing – with a focus on marketing technology, tools, and platforms
- Knowledge of lifecycle marketing channels and their associated tech competencies (i.e. HTML, CSS, SQL, scripting languages, etc)
- Ability to work with engineering teams to facilitate acceptance criteria and other technical details
- Proven track record of effective time/project management – ability to multitask & prioritize to ensure project deadlines are met and/or deliverables are provided on time
- Ability to collaborate with remote teams
Nice to have:
- Previous finance or tech industry experience
- Product management experience
- Prior experience with Braze, Sparkpost, Datagrip, Athena, Amplitude, M-particle
Top Skills
SoFi San Francisco, California, USA Office
Our new headquarters opened in 2019. The office provides an open work environment, an all-hands area, a café, library, coffee points on every floor, and executive conference rooms. The game room and roof-top lounge area provide space to take a break and look at the incredible downtown view.
What you need to know about the San Francisco Tech Scene
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
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