Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead strategy and execution for the Vault data & AI security product bundle, owning roadmap, cross-functional coordination, regulatory compliance, encryption, code signing, log export, and AI-native security features to scale monetizable, enterprise-grade security capabilities and drive adoption.
Top Skills:
Agentic SystemsAICode SigningEncryptionIdentity And AuthenticationLog ExportProcess AutomationSecopsServicenow PlatformVault
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead CEGs global partner strategy and execution for a $300M+ partner portfolio. Own partner governance, commercial management, vendor relationships, and partner-enabled delivery. Drive partner performance, capacity planning, executive relationships, strategic programs, and AI/automation-enabled service models while advising senior leadership and aligning cross-functional stakeholders.
Top Skills:
AIAutomationServicenow
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Design, train, evaluate, and productionize LLM-based NLU and agentic AI systems. Improve model quality, latency, reliability, and safety; fine-tune models, implement agent architectures, and collaborate across teams to deploy scalable, privacy-preserving conversational AI.
Top Skills:
DpoGoGraph Of ThoughtsHybrid Vector DatabasesLarge Language ModelsMac Development EnvironmentMultimodal Foundation ModelsPythonRlaifRlhfTree Of Thoughts
The Zoox Communications team brings Zoox’s mission, strategy, and values to life through clear, consistent, and engaging communications and programs. We embrace telling compelling stories through high-quality content and community engagement. Our process is collaborative and creative. We are growing a team of exceptional people to help bring Zoox to the world!
We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation—and we need your help. At Zoox, you’ll find a creative, collaborative environment where great ideas thrive and where everyone is driven by the same big purpose.
Zoox is looking for a Loyalty Marketing Manager to join our growing Marketing team. This is a unique opportunity to build a best-in-class loyalty and retention program from the ground up. In this role, you will be responsible for owning marketing promotions, creating the vision for loyalty at Zoox, developing the multi-year roadmap, and executing the strategies that will foster lasting relationships with our customers. The ideal candidate has a proven track record of launching and scaling successful loyalty and retention programs.
In this role, you will:
- Define and implement innovative loyalty strategies to increase customer lifetime value (CLV), reduce churn, and foster brand advocacy.
- Design, launch, and manage the Zoox loyalty program from the ground up, creating a world-class experience that drives customer engagement, increases ride frequency, and builds brand affinity.
- Develop and maintain a multi-year loyalty program roadmap, outlining key milestones, feature enhancements, and strategic initiatives to evolve the program over time.
- Own all marketing promotions, including strategy, planning, execution, budget, tracking, and performance analysis.
- Identify, evaluate, and execute new loyalty opportunities and strategic partnerships that enhance the value proposition for our riders.
Qualifications
- 6+ YOE, with 3+ years of experience in loyalty marketing, customer promotions, customer retention, or a related role.
- Proven experience launching and scaling a customer loyalty program from concept to execution.
- Direct experience managing promotional campaigns and marketing budgets.
- Familiar with CRM and marketing automation platforms (e.g., Salesforce Marketing Cloud, Braze, Iterable).
Bonus Qualifications
- Strong analytical skills with the ability to use data and customer insights to inform strategy and drive decision-making.
- Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization.
- Strong project management skills with a high attention to detail and the ability to manage multiple complex projects simultaneously.
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Follow us on LinkedIn
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Zoox Foster City, California, USA Office
4000 E 3rd Ave, Foster City, CA, United States, 94404
Zoox Foster City, California, USA Office
1149 Chess Drive, Foster City, CA, United States, 94404
Zoox Fremont, California, USA Office
47540 Kato Road, Fremont, CA, United States, 94538
Zoox San Francisco, California, USA Office
60 Broadway St, San Francisco, CA, United States, 94111
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
