Build and deploy machine learning solutions for Customer Care, covering data pipelines, feature engineering, model development, evaluation, optimization, production deployment, monitoring, and alerting. Collaborate with data scientists, software engineers, and business stakeholders to deliver scalable and reliable ML systems while communicating technical findings to varied audiences.
Job Description:
Summary:
We are seeking a talented and passionate Machine Learning Engineer II to join our growing team. In this role, you will play a crucial part in building and deploying machine learning solutions that empower our Chewy Customer Care teams. As a Machine Learning Engineer II, you will be a key contributor throughout the machine learning lifecycle, from data preparation and model development to deployment and monitoring. You will have the opportunity to work on diverse projects and contribute directly to the success of the company.
Responsibilities:
Qualifications:
Nice to Have:
The base salary range for this role is $119,500 - $190,000.00.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Summary:
We are seeking a talented and passionate Machine Learning Engineer II to join our growing team. In this role, you will play a crucial part in building and deploying machine learning solutions that empower our Chewy Customer Care teams. As a Machine Learning Engineer II, you will be a key contributor throughout the machine learning lifecycle, from data preparation and model development to deployment and monitoring. You will have the opportunity to work on diverse projects and contribute directly to the success of the company.
Responsibilities:
- Design and implement robust data pipelines for efficient data ingestion, processing, and feature engineering.
- Ensure data quality and consistency for model training and inference.
- Work with large datasets and apply data scaling techniques.
- Select and build appropriate machine learning models based on business requirements and data characteristics.
- Train and evaluate models using various techniques and metrics.
- Fine-tune models to achieve optimal performance and efficiency.
- Deploy machine learning models to production environments, ensuring scalability, reliability, and maintainability.
- Implement monitoring and alerting systems to track model performance and identify potential issues.
- Optimize models for inference speed and resource utilization.
- Work closely with data scientists, software engineers, and business stakeholders to understand requirements and deliver solutions.
- Effectively communicate technical concepts and findings to both technical and non-technical audiences.
Qualifications:
- Master's degree in Computer Science, Machine Learning, or a related field.
- 3+ years of experience as a Machine Learning Engineer or in a similar role.
- Strong programming skills in Python or another relevant language.
- Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, scikit-learn).
- Experience with SQL and relational databases.
- Familiarity with AWS cloud technologies (e.g., Glue, Sagemaker, Athena, Redshift).
- Solid understanding of machine learning algorithms and best practices.
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
- Excellent communication and presentation skills.
Nice to Have:
- Familiarity with big data technologies (e.g., Spark, Iceberg, dbt).
- Experience with data visualization tools (e.g., Tableau, Streamlit, Plotly).
- Knowledge of retail and e-commerce.
The base salary range for this role is $119,500 - $190,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Similar Jobs at Chewy
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Provides advanced veterinary technician support, including patient care, blood transfusions, dentistry, wound care, catheter placement, anesthesia monitoring, inventory management, controlled substance logging, team training, mentoring, and client communication. Serves as a PIMS super-user, follows clinical policies and standards, maintains clean workspaces, supports veterinarians and practice managers, and completes required training. Weekend work and some travel may be required.
Top Skills:
Anesthesia Monitoring EquipmentCardiac Monitoring EquipmentOxygen CagePims
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Provides advanced veterinary technician support, including patient care, dentistry, wound care, catheter placement, blood transfusions, cardiac monitoring, and anesthesia monitoring for high-risk patients. Trains and mentors team members, manages inventory and controlled-substance logs, supports pharmacy operations, handles client complaints, maintains records and technology workflows, follows clinical standards, and communicates patient updates to veterinarians. Requires physical activity, possible weekend work, and some travel.
Top Skills:
Pims
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Provides advanced veterinary technician support, including patient care, blood transfusions, dentistry, wound care, catheter placement, anesthesia monitoring, cardiac monitoring, and oxygen cage management. Maintains controlled-substance logs, inventory, cleanliness, SOP compliance, and client communication. Supports team training, mentoring, PIMS administration, and practice operations. Requires weekend availability and some travel, along with substantial standing, lifting, and physical handling of animals and equipment.
Top Skills:
Pims
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine

