Peloton
Peloton uses technology + design to connect the world through fitness
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Manager, 3PL Final Mile

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ABOUT THE ROLE 

Peloton is seeking a hands-on Manager to oversee 15-25 3PL sites in a region of our Final Mile delivery network throughout North America (US and Canada) consisting of external sites across multiple partners. This position requires a strong leader with knowledge of delivery, final mile solutions and a deep understanding of managing 3rd parties to achieve company goals. The candidate will be responsible for the execution of key performance indicators directly related to member satisfaction, cost per delivery, inventory accuracy, delivery quality and capacity planning. In addition to strategic skills and agility, this leader must have specific knowledge and experience in the supplier base and how to drive performance of 3rd parties. 

YOUR DAILY IMPACT AT PELOTON 

  • Drive performance of established department goals and organize workforce to accomplish results within budget and on schedule. 
  • Execute financially sound, data-driven business strategies and solutions, which improve operating performance. 
  • Responsible for managing external relationships and effectively communicating with third party service providers on all aspects of the program to include program execution, IT interface, customer service, risk management and sales growth. 
  • Develop strategic partnerships with assigned Final Mile delivery locations to achieve a high level performance. 
  • Be knowledgeable in industry trends, technology and macros, tailwinds, headwinds and competitive positioning and maneuvers affecting business as it relates to inventory, distribution, efficiency, warehousing and final mile functions. 
  • Drive operational excellence, delivering quality and cost effective solutions that exceed member expectations. 
  • Fully responsible for all “Final Mile” logistics functions (from last mile delivery hubs to people’s homes) for your designated sites. 
  • Foster all aspects of a great "Final Mile" experience, from scheduling delivery to the in-home experience. 
  • Communicate, coach and train Final Mile delivery locations in all aspects of proper product handling and assembly to meet quality improvement goals. 
  • Expected Travel >75% 
  • Remote: Ok 

YOU BRING TO PELOTON 

  • 4+ years managing or working in 3rd party Final Mile operations 
  • Consistent track record in leading execution of 3rd party final mile operations
  • Proven track record of creating and driving best in class final mile processes and key performance indicators that will result in a LEAN focused organization, with the goal of the “Perfect Delivery,” cost savings & efficiency gains 
  • Deep knowledge of supply chain with functional depth in North America final mile service offerings (including in house and 3rd party), middle mile and multi-site warehouse operations in a complex environment
  • Experience leading strategic partnerships with various internal departments, 3rd Party providers, IT, operations center, manufacturing and refurb teams 
  • Experienced in planning, budgeting and forecasting process, monitor financial performance through key indicators and achieve maximum results with budgeted resources 
  • WMS and/or Order Management System and other related technology 
  • Experience in developing and driving supply chain strategy 
  • Improve operational efficiencies by driving implementation of competitive, breakthrough solutions including new technologies and vendor-provided services 
  • Experience working in a logistics/transportation and warehouse/fulfillment center environments
  • Experience working in a fast paced, high-growth, start-up like environment 

EDUCATION 

  • Bachelor’s degree in Operations Management, Engineering or related fields
  • MBA or other advanced degree - Preferred 

LEADERSHIP SKILLS 

The ideal candidate will also have demonstrated the following competencies: 

  • Results Orientation: They consistently improve results in challenging business environments. Track record will be demonstrated through clearly identifiable metrics and a natural orientation towards measurements, numbers and accountability. The individual will have transformed the logistics and transportation portions of a supply chain in ways to meet increasingly challenging future business needs 
  • Collaboration & Influencing: Has demonstrated ability to develop effective internal and external relationships across divisional and geographic boundaries in pursuit of company goals, including the ability to manage global teams, driving bench strength and accountability both for one’s self and across teams. Demonstrated ability to influence outcomes, using effective interpersonal skills and change management practices. 
  • Strategic Orientation: Illustrates capability as an analytical problem solver and business partner. Effectively finds opportunities for applying innovation and creativity in improving operations, while seeking opportunities to grow the business long-term. Thinks beyond the transaction to building out a strategic supply chain with long term partners whose goals and objectives are aligned with the company’s. Develops a state of-the-art function, demonstrating best practices to enable a lasting competitive advantage. 

Team Leadership: Engages resources to establish commitment and empowers individuals in building high-performance teams. Has a strong self-awareness; open to giving and receiving feedback on performance, management and relationship building skills. They will have had success working with diverse teams in different environments, as well as in demonstrating the strengths of the team members to deliver superior results.

#LI-CG1


ABOUT PELOTON:

Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.  If you would like to request any accommodations from application through to interview, please email: [email protected]

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. 

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

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What are Peloton Perks + Benefits

Peloton Benefits Overview

At Peloton, we do not subscribe to the one-size-fits-all approach — our workforce is diverse so our benefits must be, too. We have competitive benefits across medical, dental, vision, mental health & emotional well-being, fertility, parental leave, 401K match and ESPP programs, and commuter benefits. Additionally, we have perks that range from generous product and apparel discounts (including friends & family), tuition reimbursement, pet insurance, childcare, and more.

Culture
Volunteer in local community
Peloton offers paid Volunteer Time Off to enable and empower our team members to volunteer for causes that positively impact their communities.
Partners with nonprofits
Peloton has donated funds to organizations across a variety of causes, inclusive of Hunger Relief Efforts, Civil Rights Groups, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Remote work program
Peloton's remote work program allows Team Members to work from home on occasion, as needed for them.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Peloton Employee Resources Groups are employee-led groups that foster a diverse and inclusive workplace aligned with Peloton's organizational mission, values, goals, business practices, & overall D&1
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Peloton employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance covers 60% of annual salary up to $10000 monthly maximum payout.
Dental insurance
Peloton's dental plan covers up to $3000 of expenses.
Vision insurance
Health insurance
Peloton covers up to 90% of premiums for high deductible health plans.
Life insurance
Peloton's Life Insurance is equal to 2 times an employee's annual salary with a minimum coverage of $100,000.
Pet insurance
Pet insurance is a voluntary employee-paid benefit.
Wellness programs
Team workouts
Peloton team members have free access to the Peloton digital product and can take workouts anytime!
Mental health benefits
Peloton partners with Lyra to provide mental health benefits to all employees, with 25 free sessions per year.
Financial & Retirement
401(K)
In addition to benefits that provide security for you today, you can make saving for the future easy with a 401(k) plan that allows you to save a portion of your salary towards retirement.
401(K) matching
Peloton provides employees with a 401(K) matching plan managed by ADP. We match 100% of contributions up to 4% of an employee's annual gross pay.
Company equity
Employee stock purchase plan
Our Employee Stock Purchase Plan (ESPP) is an optional program that allows eligible team members to use payroll deductions to purchase Peloton stock twice a year at a discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Peloton partners with Bright Horizons and Urban Sitters for Backup child care assistance. Subsidized child care & family care.
Generous parental leave
Parental Leave is a Company-Paid benefit which will pay your salary following the birth, adoption, or placement of a child. Up to 18 weeks total.
Family medical leave
Peloton provides eligible team members with up to 12 weeks of unpaid, job-protected leave per year.
Adoption Assistance
Peloton reimburses for eligible adoption expenses and 18 week of paid leave.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Hourly team members receive between 10 to 20 days per year of paid time off based on years of service.
Paid volunteer time
Peloton employees receive 16 hours per year of paid volunteer time.
Paid holidays
Paid sick days
Team Members receive 48 hours of sick time up front.
Office Perks
Commuter benefits
Peloton offers pre-tax commuter benefits for all employees for both Transit and Parking.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Peloton hosts happy hours in our NYC Penthouse on occasion.
Recreational clubs
Relocation assistance
Peloton offers a comprehensive relocation policy for employees relocating.
Fitness stipend
Peloton is proud to offer all full-time team members an annual reimbursement of $500 for Wellness related events registration/sponsor fees.
Home-office stipend for remote employees
During these unprecedented times, Peloton offers remote employees the ability to reimburse purchases for their at-home office, not exceeding $500.
Onsite gym
Professional Development
Tuition reimbursement
Peloton has partnered with Gradifi to help pay down your student debt and pay for your children's future education.
Promote from within
Continuing education stipend
Peloton provides $5250 annually of financial assistance for certain education related expenses to foster & encourage the professional development of our team members.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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